Business Analyst – Dynamics 365
Location: Birmingham (hybrid)
Rate: £400/day (Inside IR35)
Contract: 6 - 8 months
TechNET IT Recruitment has partnered with a large, UK-based professional membership organisation undergoing a significant Microsoft Dynamics 365 transformation.
This organisation operates at scale, with a global membership base and a highly regulated operating environment. As part of a major digital and systems modernisation programme, they are seeking a strong, delivery-focused Business Analyst with proven Dynamics 365 experience.
The role
You will work as part of a multi-disciplinary delivery team, supporting the implementation and optimisation of Microsoft Dynamics 365. This role requires a Business Analyst who is confident working in structured, governance-led environments and can engage effectively with senior stakeholders.
Key responsibilities include:
* End-to-end business analysis across a Dynamics 365 programme
* Leading discovery sessions, workshops, and requirements definition
* Translating business needs into clear, actionable requirements and user stories
* Producing high-quality BA artefacts (process maps, BRDs, data flows)
* Acting as a bridge between business stakeholders and technical delivery teams
* Supporting UAT, data migration, and change activities
* Ensuring alignment with regulatory, governance, and organisational standards
Required experience
* Proven experience as a Business Analyst on Microsoft Dynamics 365 (CE / CRM) implementations
* Strong background in system-led transformation programmes
* Experience working in regulated, governance-heavy, or complex organisations
* Excellent stakeholder management and communication skills
* Comfortable working in Agile or hybrid delivery environments
* Able to challenge requirements and drive clarity, not just document
Desirable experience
* Experience within membership organisations, professional bodies, or large enterprises
* Exposure to data migration, reporting, or MI within Dynamics 365
* Wider Microsoft ecosystem exposure (Power Platform, Azure integrations)