Site Manager
Location: Manchester
Working pattern: Full-time | Including evening and weekend shifts
Languages: English
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Site Operations team powers the physical side of our marketplace through HOP (our rapid grocery delivery service) and Editions (our network of delivery-only kitchens). From launching new sites to ensuring operational excellence across markets, we combine retail and hospitality expertise with operational rigour. If you thrive in hands‑on environments and want to help redefine how food and groceries reach customers—come join us on the ground.
We’re looking for a Site Manager to join our Manchester team. In this role, you’ll drive high-level performance across your site, leading your team to hit ambitious targets while ensuring operational excellence and top-tier customer satisfaction.
What You’ll Be Doing
You’ll be joining the Editions team. Editions is our pioneering delivery‑only kitchen business, partnering with top‑tier brands like Dishoom and Wingstop to bring high‑quality food to more customers in more neighborhoods.
Here’s what your day‑to‑day might look like:
* Own daily operations by effectively prioritising tasks and working closely with your site team and multi‑site manager to achieve company goals.
* Lead and develop your team, motivating employees to achieve KPI targets through impactful coaching and inspirational leadership.
* Manage commercial performance by executing cost control and managing budgets related to Opex, maintenance, and labour.
* Ensure safety and compliance by overseeing Health & Safety, Food Safety regulations, and Due Diligence measures across all daily operations.
* Foster partner relationships through regular meetings with restaurant kitchen teams, ensuring Deliveroo’s reputation remains strong with all stakeholders.
* Drive site excellence by maintaining a clean, organised environment and utilizing data (via trackers and Looker) to improve operational performance.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
* Proven management experience, with at least 1‑2 years in a junior management role within the food, beverage, or restaurant industry.
* Strong commercial acumen with a demonstrated ability to influence KPI performance and grow Order Volume/GMV.
* Adaptable and proactive mindset, thriving in a fast‑paced, evolving environment where autonomy and quick problem‑solving are essential.
* Exceptional leadership skills, with previous experience managing a team of several direct reports and driving collective success.
* High standards of compliance, featuring a solid understanding of Food Safety and Health & Safety requirements.
* Tech‑savviness, comfortable working with numbers and operational software (experience with Looker is a plus).
What We Offer
* Free monthly Friday lunch on Deliveroo
* 25 days’ holiday (with increases based on service)
* Career development and access to global learning opportunities
* Life assurance and wellbeing support
* Free Deliveroo Plus—no delivery fees on your orders
* Access to great discounts and competitive benefits across health, family, and finance
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio‑economic background, religion, or belief.
If you have a disability or long‑term health condition and need support to apply for one of our roles, or if you require any reasonable adjustments during the recruitment process, please contact our recruitment team at accommodations@deliveroo.co.uk and we’ll be happy to help ensure you have a fair and equitable experience.
Required Skills and Languages
* Budgeting
* Data Analysis
* Leadership
* Management
* KPI Metrics
* Operational Excellence
Required language: English.
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