Job Description
We are seeking a passionate product leader with expertise in designing world-class B2B SaaS experiences and applying technology to solve complex customer problems. As the Senior Product Manager for Ascend Studio, you will lead product strategy and customer design to launch the AI-first fraud and credit risk management platform. This role requires navigating a matrixed organization across multiple product portfolios. Experience leading large-scale global software launches is advantageous.
This hybrid role is based in London and reports to the VP of Product for the Ascend Platform.
Primary Responsibilities
1. Establish and align the product vision for Ascend Studio with customer needs and company goals.
2. Lead the end-to-end customer experience for Ascend Studio.
3. Develop strategic vision for AI-enabled workflows, strategies, and insights across credit, identity, and fraud use cases.
4. Coordinate with multiple partner product teams to agree on a unified backlog.
5. Collaborate with regional product leaders to ensure prioritization aligns across the global portfolio.
6. Conduct client-centered research with UX, regional product, marketing, and sales teams to gather insights that shape the global roadmap.
7. Utilize data and analytics to inform product strategies and success metrics.
8. Manage the product roadmap and oversee successful releases.
9. Advocate for the product across the broader organization.
10. Maintain a comprehensive understanding of the market landscape.
11. Provide leadership within the Identity and Fraud portfolio, including roadmap planning and go-to-market strategies to maximize client impact.
About Experian
Experian is a global data and technology company that creates opportunities for people and businesses worldwide. We innovate in lending, fraud prevention, healthcare, marketing, automotive insights, and more, leveraging data, analytics, and software. Our mission is to help individuals achieve financial goals and save time and money.
Operating across various sectors including financial services, healthcare, automotive, and insurance, we invest in technology and people to unlock data's potential. Listed on the London Stock Exchange (EXPN) as part of the FTSE 100, we employ 22,500 people across 32 countries, with headquarters in Dublin, Ireland. More at experianplc.com.
Experience and Skills
* Strategic vision creation for teams and partners.
* Knowledge of the fraud and ID verification markets, including key players and trends.
* Understanding of the Credit Risk Decisioning market.
* Experience delivering AI-driven products.
* Client-centric mindset focused on customer insights and challenging the status quo.
* Technical fluency to communicate effectively with technical teams.
* Ability to simplify complex technical concepts for diverse audiences.
* Proven track record in delivering excellent B2B user experiences.
* Financial services experience.
* Experience with Identity and Fraud solutions.
* Expertise in global productization.
Additional Information
Benefits include flexible hybrid working, competitive compensation, discretionary bonuses, pension, healthcare, sharesave, 25 days annual leave plus holidays and volunteering days, with options to purchase extra leave.
We are an Equal Opportunity employer, valuing diversity and inclusion. We welcome applicants requiring accommodations due to disabilities or other needs.
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