Water treatment office administrator / service adviser

Job Title: Water Treatment Office Administrator / Service Adviser
Location: [Specify location]
Salary: £27,000 - £30,000 per annum (DOE)
Hours: Full-time, Monday to Friday, 40 hours per week

About the Role:
We are seeking a motivated and organised Water Treatment Office Administrator / Service Adviser to support our Water Treatment & Hygiene operations. You'll work closely with the operations team, helping to coordinate jobs, manage customer communications, and assist with invoicing and reporting.

Key Responsibilities:

* Answer customer calls and log job details in the system
* Support monthly reporting and invoicing
* Coordinate and track service technicians' work
* Manage consumables and purchase orders
* Upload job reports and documentation to client portals
* Liaise with customers, contractors, and suppliers

Requirements:

* Experience in a helpdesk or customer service role
* Water industry experience preferred
* Strong communication and organisational skills
* Ability to work independently and as part of a team
* Proficient in Microsoft Office and cloud-based software

Benefits:

* On-site parking
* Career development opportunities