School Admissions Caseworker (Maternity Cover)
Temporary Contract - School Admissions Team
Are you passionate about supporting children and families through one of the most important steps in their educational journey? Do you thrive in a fast paced environment where every day brings new challenges and opportunities to make a difference? If so, we'd love to hear from you.
About the Role
We are seeking a motivated and proactive School Admissions Caseworker to join our dedicated School Admissions Team on a temporary basis to cover a period of maternity leave. This is a varied and rewarding role at the heart of ensuring fair, timely, and effective access to education for children across the area.
The post holder will be responsible for processing applications for school places - including in-year applications - while working closely with families, schools, and key partners. You will manage complex and sensitive admissions cases, negotiate difficult placements, and ensure that every child receives an allocation in accordance with statutory guidance and local procedures.
A key element of the role will be developing and maintaining accurate admissions data, supporting ICT improvements, and preparing clear, concise reports to support decision‑making. You'll also have the opportunity to represent the Local Authority at independent school admission appeals, presenting cases in a professional and confident manner.
Key Responsibilities
In this role, you will:
* Process school admission applications promptly and accurately, including in year transfers.
* Work directly with families, schools, and colleagues to secure appropriate and timely school placements.
* Manage challenging and complex admissions cases, providing clear advice and maintaining robust records.
* Prepare reports, data, and documentation to support allocation rounds and operational planning.
* Assist with ICT development relating to admissions systems, ensuring data quality and efficiency.
* Present the Local Authority's case at school admission appeals.
* Contribute to phase transition planning, helping ensure smooth progression for pupils moving to new schools.
About You
We are looking for someone who is:
* Customer focused, with excellent communication and interpersonal skills.
* Confident and resilient, able to negotiate effectively with families and schools.
* Organised and efficient, with the ability to manage a busy workload and meet statutory deadlines.
* Experienced in a fast paced environment, ideally within education, local government, or another public facing service.
* IT confident, with strong skills in Microsoft Office and experience of working with data systems.
* Able to present clearly and professionally, both verbally and in writing.
Why Join Us?
Working within the School Admissions Team offers the chance to make a genuine impact on children's lives and educational journeys. You'll join a supportive and knowledgeable team, where problem solving, collaboration, and providing excellent service are at the heart of everything we do. This temporary role is an excellent opportunity to develop specialist knowledge and contribute to a highly valued service.
For further information about the role, please contact Jo Doody. Jo.doody@telford.gov.uk
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What we offer:
* We offer competitive salaries and a fantastic leave package - starting at 24 days, rising to 32 days with service, plus 8 bank holidays and an extra concessionary day to enjoy.
* Flexible working & career progression
* Local Government Pension Scheme
* Staff discounts & salary sacrifice perks
* Free parking & confidential wellbeing support
* Hybrid working model - whether you're in the office or working from home, we support a balance that fits your personal and family commitments
Roles involving children or vulnerable adults will require a criminal records check. It's an offence to apply if you're barred from working with these groups.
Please note: We do not hold a sponsorship licence for visas
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