Description Job Title: Civil Enforcement Officer Salary: £33,531 - £38,052 per annum Grade: D Contract Type: Permanent Working Hours: 37 hours per weekly About the Department & Role The Parking Services Team is situated within the Highways & Transport Services within the Corporate Services Directorate. Reporting to the Civil Enforcement Supervisors you will be responsible for patrolling the Thurrock area ensuring that vehicles are complying with the appropriate Traffic Regulation Orders. You will enforce parking by identifying vehicles parked in contravention and serving Penalty Charge Notices in accordance with Legislation and the policies and procedures of the Council. The role requires officers to carry out on street foot patrols borough wide. Working outside in varying weather conditions and walking up to 15 miles per day. This role also monitors the conditions of signs and lines related to parking restrictions and reporting defects. The role will be rotated on a two-shift rota basis, week 1 Monday to Thursday 8am to 4.30pm Friday 8am to 4pm, week 2, Tuesday to Friday 9.30am to 6pm, Saturday 8am to 4pm. As a Civil Enforcement Officer, you will be responsible for: Enforcing parking regulations efficiently, effectively and fairly including issuing/recording Penalty Charge Notices by hand held electronic devices Enforcement of Off Street and On Street parking within the Borough Checking car parking pay and display machines, including the replenishment of tickets and reporting any faults Working to cover all parking areas in all weathers outdoors. Checking signs and markings and reporting any defects. Providing parking related advice to members of public What We’re Looking For We’re looking for someone who has: Excellent customer services skills Previous civil parking enforcement experience is essential. Minimum 6 months. Previous experience in a regulated parking profession is essential. A Clean Full UK Driving Licence is preferred for this role DBS Check: Yes - Basic Benefits of Working with Us At Thurrock Council, we value our employees and offer a comprehensive benefits package, including: Generous annual leave entitlement Local Government Pension Scheme Flexible and hybrid working opportunities (where applicable) Ongoing training and professional development Employee assistance programme and wellbeing support Staff discounts and local offers A supportive and inclusive working environment Important Dates Closing Date (Redeployment Only): 4th February 2026 Closing Date (Internal & External): 22nd February 2026 Interview Date: TBC Additional Information We reserve the right to withdraw the role at any time - Candidates may be invited to interview upon a submitted complete application prior to closing date If you have any questions about the role or interview process, please contact: Suzanne Sutton - Senior Parking Officer ssutton@thurrock.gov.uk To view the Job Profile and Person Specification, please follow the link below: Download Job Profile (PDF Document)