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Hard services manager

Northampton
Amey
Hard services manager
Posted: 30 March
Offer description

Overview

We have a fantastic opportunity for a permanent experienced Facilities Manager (Hard Services) to join our Northampton Schools Account. The salary will be dependent on experience. The standard hours of work are 37.5 per week. The successful candidate will supervise the implementation of robust services, ensuring smooth functioning and exceptional standards of service excellence aligned with the requirements of our Northampton Schools Account. You will lead a proficient team of four engineers: Electrician, Mechanical Engineer, Plumber, and Fabric Operative.


Responsibilities

* Lead the delivery of Technical Compliance & Hard FM functions, including M&E systems, HVAC, electrical distribution, plumbing, fire safety systems, BMS, lifts, and building fabric.
* Plan and deliver PPM services to meet all contractual requirements.
* Effectively manage reactive maintenance, prioritising safety, business impact, and cost efficiency.
* Manage and assess performance of direct reports.
* Audit and maintain assets, in conjunction with asset & lifecycle management plan.
* Drive innovation to ensure best practice in technical compliance disciplines.
* Ensure remedial activities are conducted in-line with SLAs and deliver continuous improvement.
* Manage all services and work closely with the finance team to manage budget targets for Hard Services.
* Oversee technical operations and ensure the efficient functioning of the CAFM system.
* Use CAFM data to drive performance improvements, analyse asset performance, and enhance service delivery.
* Guide and support Help Desk personnel in managing PPM schedules and engineer management.
* Appoint and manage a suitable sub-contractor supply chain, providing scopes and specifications for competitive tendering.
* Hold regular meetings with sub-contractors to promote H&S commitments and drive performance.
* Ensure adherence to HSE regulations, British Standards, and industry-specific codes of practice.
* Appoint and manage Authorized Persons for high-risk works, ensuring compliance with safety protocols.
* Ensure suitable RAMS are in place and monitored for all engineering activities.
* Complete and review risk assessments and method statements for all engineering activities.
* Ensure sub-contractor RAMS are reviewed and communicated before work commences.
* Lead on permit-to-work, method statement reviews, and safe systems of work.
* Ensure full compliance with all relevant legislation, including Health & Safety at Work Act, Electricity at Work Regulations, Gas Safety Regulations, LOLER, PUWER, F-Gas, Water Hygiene (L8), Fire Safety Order.
* Ensure asset registers, O&M manuals, and technical documentation are accurate and up to date.
* The post holder will be expected to be qualified or prepared to be trained to take on the role of responsible person for various disciplines.


Qualifications

* Extensive knowledge of Hard FM & Technical Compliance Delivery in critical services environment.
* A UK recognised and relevant technical qualification in Building Services or any other hard service disciplines is essential.
* Demonstrable experience of budgeting & managing complex Hard FM projects.
* Experience in contract service delivery, contractual KPI & SLA’s.
* Demonstrated experience in managing and developing a team.
* Good knowledge and understanding of Health and Safety legislation implementation, adherence, monitoring, auditing, and investigation.
* Strong individual who can work efficiently under pressure and to consistently achieve deadlines.
* Willing to support business-wide objectives & occasional travel to other Public Estates contracts in the UK (if required).
* Can drive business change, growth, and innovation within Hard Services.
* Communicate effectively and clearly on all responsibilities.


Benefits

* Career Development - Exceptional development and progression plan
* Pension – Generous Pension scheme which we will contribute to
* Holidays - Minimum 24 days holiday + Bank Holidays
* Choices - Flexible benefits scheme including buying additional annual leave, cycle2work scheme, charity giving and gym membership
* Save with Amey - Online voucher portal with discounts, healthcare, free GP service, dental vouchers
* Social Value - 2 Community Involvement Days per year to volunteer for a charity, with additional opportunities to support fundraising
* We embrace difference and support individuals to work in ways that work best for them
* Commitment to sustainability and partnership with communities
* At Amey, you have freedom to perform and together we can be extraordinary

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