Cemeteries Administrator Belfast City Council – City & Neighbourhood Services £13.91 per hour About the Role: Provide admin and customer support for cemetery and crematorium services. You’ll assist the public and funeral directors with sensitive enquiries, bookings, payments, and record-keeping at cemetery sites and the central office. Key Duties: Manage burial & cremation bookings and payments Support customers with sympathy and professionalism Assist visitors with grave locations and memorial options Maintain accurate digital and paper records Update site maps and liaise with funeral providers General admin tasks and reports Help train new staff and support team operations ️ Follow council policies (safeguarding, health & safety, etc.) ✅ Essential: 1 year’s experience in bereavement services, admin/cash handling, and IT systems (e.g., Microsoft Office) Strong customer care, communication, and organisation skills Cash handling and basic health & safety knowledge