Medical Secretary - Gastroenterology (INTERNAL)
Band 4
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Job overview
***INTERNAL APPLICANTS ONLY***
An exciting opportunity has arisen to join the Gastroenterology department as a Medical Secretary. We are looking for someone who has a professional approach to work and colleagues, has the ability to prioritise and organise their own workload and has excellent communication skills.
Main duties of the job
* Maintain Consultants electronic diaries, showing outpatient clinics, endoscopy lists, ward cover, GI bleed rota, study leave and annual leave, as well as an electronic diary for all other visiting Consultants, Junior Medical Doctors and Clinical Nurse Specialists.
* To be responsible for completing the weekly patient UGI Cancer Escalations in accordance with the 28 day Faster Diagnosis Pathway.
* To action long waiting patients from the Patient Tracking List to avoid breaches.
* To supervise and take responsibility for the Assistant Medical Secretaries and Departmental Clerk.
* To ensure every patients pathway is up to date on Maxims EPR in accordance with the RTT Pathway.
* To be responsible for completing weekly data quality validation reports (i.e. WVT Reporting Tool) and validating Waiting Lists ensuring there are no breaches.
* Organise meetings, agendas, venues, take minutes as required, book Medical Reps, for the weekly service meeting and education sessions, keep records of such, ensuring the team are fully aware of such meetings.
* As above, be responsible for the Inflammatory Bowel Disease MDT Meeting and the Hepatology MDT Meeting; sending out agendas to all relevant Clinicians (including UGI Surgeons/Colorectal Surgeons), obtaining patient investigations prior to the meetings, taking the minutes, distributing the minutes, ensuring every patient is actioned accordingly.
Working for our organisation
Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT, the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.
Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.
We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.
More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.
We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.
Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."
Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.
Detailed job description and main responsibilities
To view role requirements and role responsibilities in full, please view ‘supporting documents’ linked to this vacancy.
To support internal mobility and retain organisational knowledge, this vacancy may be prioritised for colleagues awaiting redeployment matching.
Person specification
Education & Qualifications
* Good general education and GCSE in English and Mathematics or equivalent
* RSA Stage 3 Typing/Word Processing or equivalent
* Secretarial Qualification or equivalent
Skills, Knowledge & Abilities
* Proficient in typing (audio)/word processing
* Ability to effectively communicate both orally and in writing with a wide range of people
* Excellent telephone manner
* Ability to deal with situations tactfully
* Medical Terminology
* Knowledge of Health Records
Experience
* Previous secretarial experience or equivalent
* Previous experience dealing with the public
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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