Regional Operations Manager
Sussex
We are partnering with a respected national homecare provider to appoint a Regional Operations Manager. This is a role for someone who brings steadiness, clarity and confidence across a group of branches. You will understand the realities of homecare, support managers through challenge and change, and create the conditions for safe, consistent and well‑run services.
The role
* Lead day-to-day operations across your regional portfolio, ensuring services are safe, compliant and consistently delivered
* Support, coach and challenge Registered Managers to strengthen quality, people and performance.
* Maintain oversight of compliance, embedding clear standards and addressing issues early
* Work closely with the Regional Director, acting as their deputy when required.
* Implement organisation-wide quality and compliance initiatives across your branches
* Ensure services operate within agreed financial plans
* Build a culture where managers and teams feel supported, accountable, and clear on expectations
About you
* NVQ Level 4 or 5 (or equivalent)
* Strong operational leadership experience within domiciliary care
* Confident in leading multiple services and supporting managers through complexity
* Solid understanding of regulatory requirements and what good looks like in homecare
* Able to balance strategic oversight with practical, hands-on support
* Calm, credible and consistent, someone people trust quickly