Jiggins Lane Medical Centre has an exciting new vacancy for a part-time (23 hours/week) receptionist to join our dynamic team.
No prior GP practice experience is required, however the ideal candidate must be familiar with the role of primary care / GPs in the NHS.
Good IT and computer skills are essential for this position.
Main duties of the job
Key responsibilities and duties include:
Triaging appointment requests and booking appointments appropriately for patients
Handling incoming telephone calls to the surgery
Processing repeat prescriptions according to practice policy
Completing tasks set by the practice manager and the doctors / clinicians
Opening and closing front doors (locking up) in line with opening times
Greeting patients kindly and courteously
Working as part of a team collaboratively with other team members
About us
Who we are
2 Equity Partners,5 Salaried GPs,1 Physician Associate, 3Practice Nurses and 2 Healthcare Assistants
A well lead and resourceful reception and administrative team.
A friendly, supportive & progressive practice
Modern purpose-built building, recently refurbished
CQC rated good across all areas
Patient list size is currently 7500.
Job responsibilities
Key responsibilities and duties include:
Triaging appointment requests and booking appointments appropriately for patients
Handling incoming telephone calls to the surgery
Processing repeat prescriptions according to practice policy
Scanning and processing medical documents through EMIS (clinical system)
Completing tasks set by the practice manager and the doctors / clinicians
Opening and closing front doors (locking up) in line with opening times
Greeting patients kindly and courteously
Working as part of a team collaboratively with other team members
Preparing the surgery, waiting area, consulting rooms in preparation for clinics
Person Specification
Qualifications
* Must be smart, polite and confident
* Must be able to cope under pressure
* Must be able to work as a team
* Must be able to use initiative and understand when it is appropriate to do so
* Have good time management and the ability to work to deadlines
* Must be well organised and able to follow procedures and guidelines consistently and effectively
* Must be able to deal with the public and colleagues sensitively and effectively and have a clear telephone manner
* Must be articulate and display excellent communications skills
* Must be able to respect confidentiality
* Must have a good attendance record
* Have great interpersonal skills
* Must be computer literate and comfortable with technology and have basic keyboard skills
* Previous experience in a busy office environment
* Experience working within a GP Practice
* Experience working with Tpp (S1) clinical system
Experience
* Must be smart, polite and confident
* Must be able to cope under pressure
* Must be able to work as a team
* Must be able to use initiative and understand when it is appropriate to do so
* Have good time management and the ability to work to deadlines
* Must be well organised and able to follow procedures and guidelines consistently and effectively
* Must be able to deal with the public and colleagues sensitively and effectively and have a clear telephone manner
* Must be articulate and display excellent communications skills
* Must be able to respect confidentiality
* Must have a good attendance record
* Have great interpersonal skills
* Must be computer literate and comfortable with technology and have basic keyboard skills
* Previous experience in a busy office environment.
* Experience working within a GP Practice
* Experience working with TPP (S1) clinical system
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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