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Vantage are looking for a Parts Advisor to join our team based in Toyota Wakefield. In return, you will receive a competitive starting salary of £29,000 per annum including OTE plus excellent benefits!
At Vantage, we have built carefully on our recent success and we are proud to operate in thirteen locations across Yorkshire and Lancashire, representing Toyota, Lexus, Kia, and Škoda.
What benefits we offer our employees:
* Preferential rates for servicing/repairs on your family and friend's cars
* 30 days of holiday (inclusive of bank holidays), increasing with service up to 33 days
* Enhanced Maternity and Paternity packages
* Onsite parking
* Access to shopping discounts through a membership
* Contributory workplace pension scheme
Regarding training and development, you will be enrolled in all relevant courses for your role. As your career progresses, we offer fantastic opportunities to develop within the brand and the Vantage group through supported training and a growth-oriented environment.
About the Role
In this customer-facing role, you will plan and coordinate the dealership’s parts sales to meet customer requirements and maximize sales volumes and margins. You will build rapport with customers, communicating via telephone and face-to-face to understand their needs and guide them towards suitable products.
You will also order parts for the Service team, maintain stock and accessory levels, and handle relevant administration such as customer records and invoicing.
To be considered, you must have previous motor industry experience.
Our ideal Parts Advisor
To succeed in this role, you should:
* Be smart, confident, professional, and enthusiastic, with a passion for delivering excellent customer service and exceeding expectations.
* Build long-lasting relationships with customers and understand their needs to guide them effectively.
* Have experience in stock ordering and stock intake in a similar customer-facing role.
* Hold a full, clean UK Driving Licence.
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