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Flexi bank support worker

Medomsley
Salutem Care and Education
Bank support worker
Posted: 21 September
Offer description

Overview

Our philosophy is that all young people are capable of change. We aim to empower each child with the skills to manage risk, build self-esteem, and work towards stabilisation after they leave our service. The trauma-informed approach uses a whole team, relationship-based approach to support the young person to achieve improved emotional stability and behavioural control within a safe environment to explore, understand and develop resilience.

As a Flexi Bank Support Worker, you will be at the forefront of providing high-quality, enabling care. Each day brings new challenges and rewards, contributing to our goal of being the best in the field.


Responsibilities

* Complete in-depth induction training and all mandatory training, including safeguarding modules and Wales induction framework
* Follow Salutem policies and procedures, including health and safety requirements
* Provide support to individual young people with complex health, physical and learning needs within the children’s home
* Attend to the day-to-day needs of the young people and support them to access and participate in activities, including evenings and weekends
* Register with Social Care Wales
* Provide high-quality personal care and promote independence
* Encourage young people to socialise and be included, helping them reach personal outcomes
* Understand the young person’s communication needs
* Create a safe and stimulating environment for young people
* Promote the health and well-being of the young people
* Attend and participate in handover and key worker meetings, liaising with colleagues and management
* Complete key worker activities with individual young people in the home, including those on short breaks
* Work with external agencies and professionals (e.g., social workers, families, healthcare professionals)
* Keep accurate records and report on the young people, ensuring effective communication with the home, school and external agencies
* Maintain contact with parents/guardians, passing on information appropriately
* Be reliable and flexible, using initiative when making decisions
* Attend relevant training to ensure safe practice
* Maintain a high standard of tidiness within the home
* Undertake sleeping-in duties
* Report to management and perform additional duties as requested by senior staff
* Be proactive in assessing and reporting risk


Qualifications and Attributes

* About You:
* Compassionate and empathetic
* Strong communication skills
* Detail-oriented and organized
* Proactive and innovative thinker
* Committed to promoting diversity and inclusion
* Team player with a collaborative spirit


Our Commitment and Values

We encourage you to apply even if you do not meet every requirement, as alignment with our core values and potential to grow may matter as much as experience. Our core values include: Supportive, Ambitious, Loyal, Unique, Transparent, Engaging, and Meaningful.


Why Join Us

Benefits include emotional and medical support, financial assistance options, and physical wellness resources. We have been recognised as a Top Employer 2025 in the United Kingdom and proudly hold other workplace recognitions. We are committed to safeguarding and promoting the well-being of children, young adults, and vulnerable individuals. As part of our safer recruitment process, successful candidates will undergo pre-employment checks including an enhanced DBS and, where applicable, overseas criminal record checks.

Note: This role is for Salutem Care and Education. This job posting does not include external tracking links or site-only notices.

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