Overview
Argyll and Bute Council are looking to recruit a full‑time Senior IT Engineer to join our IT Networks team. This is an exciting role based in Lochgilphead, working within a dynamic team with a strong focus on customer service. This is a hybrid post – most of the role can be carried out remotely, but regular in‑person attendance in the Council office is required, with additional travel to other Council offices and schools to support network services.
You will engage in the design, installation and support of voice and data networks. You will be responsible for providing hardware and software support with second‑ and third‑line operational support, ensuring timely and efficient resolution of service requests, issues and incidents. The Council has invested in Cisco technology for network infrastructure, Microsoft 365 and Teams for unified communications. You will use your experience and knowledge to enhance our professional team that supports the Council’s business.
Responsibilities
* Design, install and maintain voice and data networks.
* Provide second‑ and third‑line hardware and software support.
* Resolve service requests, issues and incidents in a timely and efficient manner.
* Maintain and troubleshoot Cisco network infrastructure, Microsoft 365 and Teams.
* Collaborate with the broader IT team to support the Council’s business objectives.
Qualifications
The essential and desirable requirements are specified in the Job Description and Person Specification for the Common and Networks Team. Please refer to these documents for detailed criteria.
Benefits
* Competitive salary.
* Pension scheme.
* Generous leave entitlement.
* Cycle‑to‑work scheme.
* Discounts on gym memberships and leisure centres.
* Wellbeing initiatives.
* Opportunities for learning and career growth.
* Flexible work arrangements where possible.
* Positive work‑life balance.
Equality, Diversity, and Inclusion
We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society we serve. We are committed to equality and diversity, and provide a supportive, inclusive workplace for all.
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