Job overview
We are seeking a highly organised and dynamic individual to join our team as a Clinical Support Co‑ordinator, working closely with our Senior Management Team.
In this key role, you will actively support the procurement and administrative functions within the Integrated Sexual Health Service, directly supporting the senior team by ensuring delegated tasks are completed efficiently and to a high standard. You will maintain confidentiality at all times while working across multiple sites to keep services running smoothly.
If you are an effective communicator with excellent organisational skills and are looking to join a supportive and forward‑thinking team, we would be delighted to hear from you.
Main duties of the job
Key Responsibilities
Communication and Coordination
1. Communicate effectively with a wide range of internal and external contacts—including managers, staff, patients, visitors and partner organisations—on matters relating to the service.
2. Handle information that may vary in complexity or sensitivity with professionalism and discretion.
Administrative Leadership
3. Plan, organise and oversee the administrative function, adapting flexibly to changing service needs.
4. Develop, implement and maintain clear, service‑wide written procedures and working practices.
5. Ensure all departmental information systems—paper‑based and digital—are accurately maintained and fit for purpose. This may include inputting data and producing standard or ad‑hoc reports.
Information Governance
6. Maintain the security and confidentiality of sensitive personal and service information at all times.
Managerial and PA Support
7. Provide PA‑style support to the senior management team within Sexual Health
8. Support internal audit processes across the service.
9. Assist with risk assessments and COSHH assessments when needed.
Safeguarding and IPC
10. Hold, or be willing to acquire, the appropriate level of safeguarding and child protection knowledge required by the Trust.
11. Adhere to all relevant Infection Prevention and Control (IPC) policies in the course of your duties.
Working for our organisation
To find out more about what it is like to work for our Trust please visit the following link:
Our benefits
We offer a range of benefits to support our staff including:
12. Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
13. 27 days holiday rising to 33 days (depending on NHS Trust service)
14. A variety of different types of paid and unpaid leave covering emergency and planned leave
15. Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
16. NHS Car Lease scheme and Cycle to Work scheme
17. An extensive range of learning and development opportunities
18. Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Detailed job description and main responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: .
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person specification
Knowledge, Training & Experience
Essential criteria
19. Educated to GCSE Level or equivalent. Maths and English at C or above – or equivalent qualification/demonstrable experience.
20. Previous Secretarial/ Administrative experience (6 months minimum)
Desirable criteria
21. Experience of dealing with confidential information
22. Previous Office/Administrative experience in an NHS environment
Personal Attributes
Essential criteria
23. Self-disciplined/motivated to function independently
Skills
Essential criteria
24. Able to organise and prioritise own workload
25. Possess a range of communication skills
26. Able to function effectively as part of a Team
Desirable criteria
27. Supervisory skills