Overview
Join to apply for the Customer Assistant - Online role at Morrisons.
We’re looking for friendly, customer-focused people to join our Online team, where you’ll be picking and packing customer orders ready for delivery or collection. You’ll work in a fast-paced, structured environment with clear routines and timed activities to help keep everything running smoothly so our customers get what they need, when they need it. You’ll use in-store tech to accept orders, find products, and prepare them to go quickly and carefully. It’s fast-paced, structured work that makes a real difference to our customers. You’ll also have the chance to support other parts of the store, including Replenishment and Customer Service, depending on what’s needed that day.
Responsibilities
* Pick and pack customer orders for delivery or collection.
* Work in a fast-paced, structured environment with clear routines and timed activities.
* Use in-store technology to accept orders, locate products, and prepare them efficiently.
* Support other parts of the store, such as Replenishment and Customer Service, as needed.
Benefits
* Fully flexible shift patterns
* Six weeks holiday (including bank holidays)
* 15% discount in Morrisons supermarkets and convenience stores from day one
* Additional 10% discount card for a friend or family member
* Career progression and development opportunities
* Subsidised in-store cafe or shop floor ranges
* Competitive pension and life assurance
* Healthcare/Well-being benefits including Aviva Digital GP
* Morrisons MyPerks with discounts at high street shops, cinemas and gyms
* Optional payroll charity donations
* Family-friendly policies including 26 weeks maternity and adoption leave, neonatal and fertility leave
About You
* Helpful and friendly approach
* Enjoys staying active and being hands-on
* Works well in a busy, structured environment
* Comfortable using equipment safely and following processes
* Loves to help support customers and resolve queries
Please note: We recruit individuals who are over the school leaver’s age. Some roles require you to be over 18 due to health and safety.
What happens next?
Click apply to join our team – it only takes a couple of minutes. We’ll be in touch soon, so please monitor your phone and emails. If you require any support with completing your online application, please contact resourcing@morrisonsplc.co.uk. If you need adjustments at the interview stage, you’ll be given a local contact for support.
About Us
We love providing our customers with a great shopping experience they won’t find anywhere else. We’re one of the UK’s largest supermarkets, delivering great value and high-quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. We’re Foodmakers and Shopkeepers and together, we make Morrisons.
Additional details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other
* Industries: Retail
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