We are currently advertising on behalf of an Automotive prestige franchise-approved car dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Cardiff area.
Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.
Benefits:
Starting salary of £29,000 per annum pending experience & current earnings.
Access to a bonus scheme providing an OTE of £8,000+ per annum. (This is based on Customer Service Scores and Upsell)
Service plans are £25 each on top of this, also!
Overtime, subject to availability, paid additionally at the standard rate.
25 days of annual leave plus the 8 bank holidays.
CBS (Car Buyer Scheme) is available.
Workplace pension scheme.
Access to in-house guidance & manufacturer-accredited training at our clients' academy.
Various additional company benefits, including discount gym memberships, RAC membership discount, CBS car scheme, eye test/optical equipment contributions, and a retail shopper portal which provides discounts to a huge range of retail outlets.
Fantastic career development prospects with an industry-leading premium brand and a nationwide company operating for over 40 years that is recognised as a "Best Place to Work" by Glassdoor.
Working hours are Monday to Friday 8:00am-6:00pm with an hour for lunch, with 1 in 4 Saturday mornings 8:00am-1:00pm paid additionally at the standard rate. Requirements:
A working experience within a Service Advisor role
The ability to upsell on service work and service plans
Customer Focused and an excellent communicator
Familiarity with using Motor Dealership Database SoftwareDuties of role:
Professionally communicate with customers about service and repair work required on their vehicle
Produce Job Cards on in-house computer systems
Update Customers and Vehicle Records
Prepare and complete Invoices
Advise Customer on estimated costs of repairs and timescales of work due to be completed
Other Ad-Hoc Duties as the role requiresFor your hard work, our client is offering a salary of up to £29,000 with OTE of circa £37,000.
To apply for this Service Advisor position, please forward your CV to Harry Thaxton-Woodcock, quoting the job reference number or call our office for a chat about this position.
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