Job Description
VANRATH are working with a respected and long-standing organisation in Belfast to recruit a Helpdesk & Facilities Support Officer. This is a fantastic opportunity to join a collaborative and well-run business that offers hybrid working, modern offices, and outstanding employee benefits.
Location: South Belfast | Type: Permanent
Why Apply?
1. Competitive salary: £26,000 - £30,500
2. Hybrid working (3-4 days in office / 1-2 days from home)
3. Monday to Friday only
4. On-site parking available
5. Excellent benefits package available from day one
The Role
You'll be the first point of contact for all facilities and maintenance-related queries, ensuring that internal teams and external contractors are supported with timely and accurate information.
Duties include:
6. Running an efficient helpdesk function, responding to queries and issues in a professional and proactive manner
7. Coordinating reactive and planned works, tracking each job from logging to completion
8. Supporting facilities processes such as compliance checks, service contracts, and general maintenance scheduling
9. Providing admin support across all property and facilities-related matters, including reports and record keeping
10. Maintaining internal systems, ensuring service requests are accurately logged and performance data is up to date
About You
11. Minimum 2 years' experience in a helpdesk, facilities coordination, or similar customer-focused role
12. Confident communicating with contractors and suppliers to ensure work is completed to standard
13. Comfortable juggling multiple tasks in a busy support role
14. Strong IT literacy with good working knowledge of MS Office and internal tracking systems
15. A recognised qualification (e.g. NVQ or equivalent) in business administration or a related discipline is beneficial
For further information on this job, or any other administrative role in Belfast or Northern Ireland, apply via the link or contact Jack Groves for a confidential chat today.