Role – Field Service Engineer
Permanent
40 hours per week (overtime after 37.5 hours)
Company electric or hybrid car
JOB DESCRIPTION
DUTIES AND RESPONSIBILITIES
* Acts as the local technical consultant and liaison with customer management and customer representatives at site
* Provides service and support at site.
* Coordinates functions with Area Field Services Lead/Management/Senior FSRs
* Performs water analysis and/or collects samples for preparation, labelling and shipment to designated laboratory for analysis.
* Completes and distributes on site report based on any work carried out at site.
* Troubleshoots and repairs pumps, instruments and control panels.
* Calibrates instrumentation (pH, Conductivity, flow, ORP)
* Conducts preventative maintenance on water treatment plant (UF, RO, EDI, Pumps/motors), chemical feed pumps, controllers and instrumentation.
* Maintains inventory of spare parts (lube oil, tubing, piping, etc.), and adequate supply of spare parts through ordering system.
* Relays Customer feedback to Field Services, Commercial and/or Technical Department.
* Recommends appropriate site procedural and/or policy changes that will help overall effectiveness.
* Is flexible in role and joins on call system for site (1 week in 4) - solely for this site
* Remains on call-out duty if and when required as prescribed by the UKIN team call out schedules
* Conducts training of customer and other personnel to enable them to operate prescribed BOO/Mobile equipment safely and effectively when FSR is not on site.
* Conducts training of company trainees in the various site technical functions encompassed by the position of Field Service Representative.
QUALIFICATIONS
EDUCATION
* Qualification in a suitable Science, Engineering or technical discipline preferred or equivalent knowledge and experience
or
* Mechanical based experience from apprenticeships or site experience of maintenance
Desirable
* A Level or equivalent Chemistry desirable or equivalent knowledge and experience
SKILLS & EXPERIENCE
Essential
* Water treatment equipment operation/Maintenance
* Mechanical maintenance experience
* Full UK driving licence
Desirable
* Work in industrial environment
* Use of safe systems of work (RAMS, permits)