Join a renowned automotive dealership in Bury as a Service Advisor, where you will play a vital part in delivering exceptional customer service within a well‑established, family‑run business. Our client, a respected leader in the motor trade, is seeking a skilled and customer‑focused Service Advisor to support their busy service department. This Service Advisor opportunity offers a clear pathway for career development and working within a supportive, growth‑oriented environment.
Benefits
* Attractive basic salary with the potential to earn an OTE of £32,500
* Full manufacturer‑approved training to enhance your technical and customer service skills
* Supportive and friendly team environment within a family‑owned business
* Opportunities for career progression as the company expands
* Continuous development programmes designed to foster your professional growth
Duties
* Greeting customers and efficiently managing vehicle service bookings
* Providing professional and clear explanations of vehicle repairs and recommended services
* Liaising with technicians and the service manager to ensure high standards of service delivery
* Maintaining accurate service records and completing all paperwork promptly
* Upselling additional services where appropriate to maximise customer satisfaction and dealership profitability
* Following established customer care processes to ensure a seamless experience for clients
Requirements
* Proven experience as a Service Advisor within the motor trade or a related customer service position
* Strong communication and organisational skills
* Competent in the use of basic computer and tablet‑based systems
* Knowledge of automotive systems and repairs is advantageous
* Ability to work effectively within a team and demonstrate excellent customer care
* Full UK driving licence is essential
* Attention to detail and a professional, diligent approach to work
If you possess the skills and experience required to excel as a Service Advisor in Bury, this is an excellent opportunity to advance your career within a reputable organisation that values its staff.
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