Contracts / Repairs Manager (Social Housing / Maintenance)
We’re recruiting on behalf of a reputable client for an experienced Contracts / Repairs Manager to oversee responsive repairs, voids and maintenance services. The role offers a great opportunity to lead a busy team and make a real impact on service quality for residents.
The Role:
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Manage day-to-day delivery of repairs, void refurbishments and planned works.
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Lead a team of operatives and subcontractors, ensuring high standards of work and strong performance.
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Oversee scheduling, resource allocation and job progression to meet KPIs and SLAs.
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Ensure all work is completed safely, to spec, and in line with compliance and health & safety standards.
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Carry out inspections, sign-offs and quality checks.
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Manage budgets, costs, variations and reporting.
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Maintain clear communication with tenants, clients and internal teams.
Essential Criteria:
To be successful in this role, you must have:
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NVQ Level 4 or HNC in a building-related field (or be working towards it).
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Previous experience at Supervisory or Management level.
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Strong experience within social housing repairs / maintenance (voids or responsive / reactive).
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Effective performance management skills.
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Working knowledge of Microsoft Windows applications.
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Proven ability to manage budgets, including monitoring and reporting.
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A full, valid UK driving licence.
About You:
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Excellent organisational and problem-solving skills.
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Confident communicator with good customer-service abilities.
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Good commercial awareness and understanding of compliance.
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IT-literate and comfortable with job management systems.
What’s on Offer:
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Competitive salary, pension scheme (x2 employee contributions) and annual leave (26 days + bank holidays). Flexible working hours and discounts.
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Supportive team and progression opportunities
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Impactful work improving homes and communities in the Ipswich area