Summary Description
Under direction of the Manager of Employee Relations, manages the development, implementation and interpretation of the Company HR employment policies, procedures, practices and Federal and State regulations to ensure consistency in their application and practice. Coaches and counsels employees, leaders and regularly facilitates communication between employees and their managers to clarify our Company policies, procedures, performance expectations and to provide guidance through the administration of the performance management process, including the progressive disciplinary process. Oversees the administration of employee leave programs and accommodations in collaboration with all employee levels. Performs a variety of operational HR functions in support of all regional locations.
Essential Responsibilities / Accountabilities
* Responds to employees who wish to speak with a Human Capital Management (HCM) professional. Listens to employees’ concerns and provides constructive and diplomatic advisement in order to bring to resolution. Requires a sense of urgency, competency and diplomacy. Escalates matters to Manager of Employee Relations as necessary.
* Promotes, communicates, and helps implement HCM policies, procedures and/or initiatives.
* Consults with legal counsel when necessary, to assure federal and state law compliance of company policies, procedures, and reporting.
* Engages Ethics and Compliance to ensure violations of the Code of Conduct are addressed appropriately.
* Conducts exit interviews with both voluntary and involuntary terminated employees and documents all interactions for HCM records and files.
* Responsible for on‑going process improvement, problem resolution, quality, efficiency, effectiveness, on‑going work plans and compliance; to carry out the goals and objectives of the Company and HCM.
* Responsible for managing regional HCM activities.
* Ensures that work and actions always support the best interests of the Company’s and HCM’s values, mission, philosophy, and goals.
* Responds to inquiries regarding employee leave benefits (FMLA, SSTD, Paid Family Leave, Worker's Compensation).
* Administers LTD benefit plan.
* Acts as liaison between employee, HCM, management and external leave and Worker's Compensation vendors and investigates and reports issues to manager.
* Oversees and manages ADAAA and compliance practices.
* Coordinates random drug and alcohol testing with external vendor.
* Represents the Company in unemployment hearings and Dept. of Labor and Dept. of Human Rights complaints.
Minimum Resource Qualifications
* Bachelor's degree in Human Resources or related area coupled with two years of progressive experience in Human Resources. In lieu of a degree, a minimum of five years of experience in Human Resources required. Previous experience with administration of FMLA, Disability, WC, OSHA and ADAAA preferred.
* Working knowledge/understanding and experience with employment and labor laws, employee relations and performance management concepts preferred.
* Demonstrated knowledge of and skill in conflict resolution, decision making, influence, interpersonal relations, problem solving, results orientation, systems thinking, group presentations, and group process facilitation.
* Strong employee relations skills and abilities to engage, counsel and performance manage employees at all levels.
* Familiarity with a wide variety of field concepts, practices, procedures, laws and relies on considerable experience and judgment to plan and accomplish goals.
* Demonstrated ethical decision‑making, and ability to see implications of decisions.
* Ability to establish and maintain effective professional relationships.
* Excellent oral and written communication skills.
Physical Requirements
* Travels 25% - 50% to other Company sites to meet employees regarding employee relations matters.
In support of the Americans with Disabilities Act, this resource requirements document lists only those responsibilities and qualifications deemed essential to the position.
Equal Opportunity Employer
Excellus Client Client is an Equal Opportunity Employer. As such, requires all suppliers of temporary staffing resources to affirm the rights of every person to participate in all aspects of employment without regard to race, color, sex/gender, age, disability, religion, creed, citizenship status, national origin, veteran status, military status, marital status, familial status, domestic violence victim status, sexual orientation, gender identity, predisposing genetic characteristic, genetic information, or any other status protected under the law.
EEO
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
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