To assist in supporting Target Housing team to achieve the organisational objectives. Further to provide support to ensure the efficient functioning of the Hull and Asylum Services.
Specific
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o Be a first point of contact to referring agencies & clients.
o Input client data onto Omni ledger
o Liaise closely with external agencies.
o Arrange contractor access
o Develop an approach to signposting individuals to other housing providers & develop a rapport & professional relationship with those providers.
o Ensure all correspondence is consistent and uniform, produced to a high professional standard and in-line with Supporting People quality framework.
o Follow equality of opportunity approach to managing accommodation waiting lists ensuring Fair Access Policy is followed.
o To attend the weekly team meeting
o Complete spreadsheets for contractual requirements
o Any other duties deemed as appropriate and agreed with Service Manager
General
1. Be first point of contact for the organisation with customer focus in mind. Respond...