£36,363 - £39,862 per year (Grade 8) / £40,777 - £45,091 per year (Grade 9). Grade 8 is for newly qualified. We're offering a unique opportunity to join the Single Point of Contact Team within Child & Family Services as a Social worker. We have temporary Full time post available to cover maternity leave. This is your chance to contribute to a dynamic, multi-agency team making real change for children and families across Swansea.
Join Us in Making a Real Difference for Families Across Swansea
Are you passionate about empowering children, young people, and their families to thrive? Swansea Council is offering an opportunity to be part of a forward-thinking service that puts families first.
Why Swansea?
Swansea is a dynamic waterfront city nestled within the beautiful Swansea Bay City Region. With breathtaking coastlines, peaceful parks, and a buzzing cultural scene, it's the perfect blend of nature, community and modern city living—an inspiring place to live, work, and grow.
About the SPOC Team
The Single Point of Contact (SPOC) brings together two essential hubs:
* Integrated Information Advice and Assistance Hub (IIAA)
* Domestic Abuse Hub (DAH)
Our shared mission? To provide the right support at the right time so that families across Swansea can lead safe, healthy, and fulfilling lives.
Our Approach
Underpinned by the Social Services and Well-Being (Wales) Act 2014, we focus on working with people—not for them. We champion early intervention, prevention and partnership to ensure every child and family receives the right support before needs escalated.
How SPOC Works
When families, professionals, or members of the public reach out to SPOC, they're connected directly with a qualified Social Worker. Through meaningful conversations, we help identify what matters most, agree on personal outcomes, and connect people to services that meet their needs.
Safeguarding with Purpose
Following the Wales Safeguarding Procedures, we take a collaborative approach to protect children and vulnerable individuals. Keeping children safe is everyone's responsibility—and our multi-agency model ensures effective communication and strong partnerships across services.
Social Worker Role at SPOC As a Social Worker in SPOC, you will:
* Offer compassionate advice and guidance through phone email and face to face.
* Conduct proportionate assessments and decide on appropriate support pathways
* Collaborate with seniors on complex cases
* Chair key meetings (e.g. family network meetings)
* Coordinate case transfers across hubs and service areas
* Develop well-being and safety plans tailored to each family
* Champion a contextual safeguarding approach, helping families spot potential risks early
* Build strong, effective relationships with partner agencies
Interested? For more information, reach out to: Katie Davies, Hub Manager Email: [emailprotected]
Safeguarding
Within Swansea Council there is a "Safeguarding is Everybody's Business" principle, and this applies to all Swansea Council employees, elected members, volunteers and contractors. Further details can be found at https://www.swansea.gov.uk/corporatesafeguarding
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