Relief Homeless Support Officer - Wrexham | ClwydAlyn Nights Relief Homeless Support Officer Location: Wrexham, Wrexham, United Kingdom Salary: £13.99 per Hour Night shifts typically run from 20:00 to 08:30 the following day. This is a waking night shift. Position Type: Zero hours / Relief Work About ClwydAlyn At ClwydAlyn, we pride ourselves on making a positive impact in our communities. We are dedicated to providing high-quality support and housing solutions to vulnerable people across Wrexham and the surrounding areas. Our Relief Homeless Support Officer role is vital to helping those in need regain stability and improve their lives. Role Overview We are seeking a compassionate and motivated Relief Homeless Support Officer to join our team. This pivotal role involves providing practical support and guidance to people experiencing homelessness or at risk of losing their accommodation. You will work closely with individuals to assess their needs, develop personalised support plans, and connect them with relevant health, social care, and housing services. Key Responsibilities Provide direct support and advice to individuals experiencing homelessness or housing insecurity. Conduct thorough needs assessments and risk evaluations to identify appropriate interventions. Develop and implement personalised support plans in collaboration with service users and partner agencies. Work closely with local authorities, healthcare providers, and voluntary organisations to coordinate care and housing solutions. Assist service users in accessing benefits, health services, and training or employment opportunities. Maintain accurate and confidential case records in accordance with organisational policies. Respond sensitively and promptly to crisis situations, ensuring the safety and wellbeing of service users. Contribute to team meetings and service development initiatives to improve support delivery. Qualifications & Experience Previous experience in homelessness support, social care, health, or a related public sector role is highly desirable. Understanding of issues affecting homeless and vulnerable people, including mental health, substance misuse, and domestic abuse. Ability to build trust and rapport with individuals from diverse backgrounds. Strong communication and interpersonal skills. Competent in maintaining detailed records and managing caseloads efficiently. Ability to work both independently and as part of a multidisciplinary team. Relevant qualifications in social care, health, or related disciplines are advantageous. Willingness to undertake training and professional development as required. Benefits Supportive working environment with opportunities for ongoing training. Holiday entitlement and pension scheme. Access to employee wellbeing programmes and support networks. Opportunity to make a meaningful difference within the community. How to Apply If you are passionate about supporting vulnerable people and want to be part of a dedicated team making a real difference in Wrexham, we would love to hear from you. ClwydAlyn is committed to equality, diversity, and inclusion. We welcome applications from all suitably qualified individuals regardless of background.