Rewards and benefits are subject to individual terms and conditions. Take a closer look:
HYBRID WORKING
Durham County Council currently operates a hybrid working policy where a model of 2 days in the workplace and 3 days at home/remote will apply. This model is pro-rated for part-time roles and arrangements are at managers' discretion. Alternatively, you can work all of your contracted hours within the workplace if you prefer.
EQUALITY, DIVERSITY, AND INCLUSION
We are a proud equal opportunities employer and recognise that a diverse, talented workforce brings new ideas and perspectives, facilitating growth and improvements to services. We are committed to ensuring our employment policies and processes are fair and equitable. We welcome applications from everyone, and successful candidates are considered solely on their skills and ability to do the job. As a Disability Confident Leader, we encourage applications from disabled people and provide support throughout the recruitment process.
INTERVIEWS
Interviews will be held on Friday 5 September 2025. We operate a guaranteed interview scheme for applicants who meet all essential criteria and have indicated they have a disability, are a looked after young person, care leaver, or veteran.
HOW TO APPLY
In line with the County Council's Recruitment and Selection Policy, we cannot accept CVs. Applications must be submitted online via the Northeast Jobs portal. Please demonstrate your relevant experience, skills, and knowledge in the 'Person Specification' section of your application. Candidates who do not meet the essential qualifications and experience will not be shortlisted. If you need support or assistance, contact the Recruitment Team via email or phone (03000 262727 - Option 5).
All communication regarding your application will be sent to your registered email address on North East Jobs. Please check your email after the closing date, including junk mail.
ROLE OVERVIEW
We seek an individual committed to achieving a high quality of life for customers and who is an excellent communicator. You will deliver day-to-day housing management services to tenants in a Local Lettings Agency property, working with vulnerable people to ensure successful tenancies and providing high standards of tenancy management.
This post is not open to job share. For an informal discussion, contact Elaine Todd, Housing Team Leader, via email.
REQUIREMENTS
You should be educated to NVQ Level 3 or equivalent, with experience in housing, homelessness, or support services. Knowledge of current housing legislation and experience supporting tenancies are essential. Please refer to the attached person specification for full criteria. Successful applicants will need to apply for a Disclosure and Barring Service Enhanced Disclosure.
BENEFITS AND REWARDS
* Competitive salaries and 27 days holiday, rising to 32 days after five years of continuous service.
* Option to purchase up to 10 additional days of annual leave.
* Work/life balance schemes including job sharing, compressed hours, and flexi-time (up to 13 flexi days per year).
* Hybrid working (home and office).
* Local Government Pension Scheme (LGPS) with top-up options.
* Wellbeing Portal and Employee Assist Scheme.
* Learning and development opportunities including professional qualifications, coaching, and mentoring.
* Employee Benefits Portal and Lifestyle Savings Scheme.
* Discounted gym membership.
* Staff networks for Race Equality and Diversity, Disability, LGBT+, Armed Forces, Carers, Menopause.
* Trade Union membership.
* Salary sacrifice schemes such as car leasing.
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