Social network you want to login/join with:
Salary: £25k to £30k pa (depending on experience)
Location: Bristol
Reference: J79147
Contact:
Telephone: 0207 838 9695
Categories:, ,
A litho and digital printing company is looking to fill an internal role which will primarily focus on providing excellent customer service support for all printed product sales. The Account Executive will work cooperatively and directly between the company’s sales team, the production team, and the customers.
This role is ideal for someone from a customer service or administrative background who demonstrates a commitment to outstanding client care. A good telephone manner will be essential.
Job Duties :
* Accurately process customer print transactions
* Process sales orders using the MIS system
* Determine customer requirements and expectations to recommend specific products and solutions
* Suggest alternative products based on cost, availability, or specifications
* Manage stock levels, including replenishment and handling unexpected increases or decreases in demand for print or bespoke customer products
* Obtain vendor information related to pricing, shipment dates, and expected delivery dates
* Monitor shipment schedules to ensure timely delivery and expedite as needed
* Follow up with customers post-sale to ensure satisfaction and address queries
* Manage time effectively to meet business goals and collaborate with print production and sales teams
Maintain an accurate overview of lead times, workflow, and job completion dates, and communicate this information to stakeholders.
#J-18808-Ljbffr