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Service Manager (South Devon)
Location: Templar House
Working Hours: 30
Contract Type: Fixed Term (Maternity Cover)
Salary: £35,520 - £51,060
We are looking for a motivated and experienced Service Manager to lead our service and support our team in delivering high-quality care.
You will work autonomously and innovatively to support colleagues to achieve the best possible outcomes for our service users and the community. The successful candidate will be based on site, and report to the Area Manager.
Key Responsibilities:
1. Develop and deliver comprehensive pathways and interventions within the Humankind Reconnected, ensuring integration and effectiveness.
2. Manage the day-to-day operations of the service team, including robust planning and resource allocation.
3. Ensure efficient case management and recovery coordination, prioritizing positive service user experiences and meeting performance requirements.
Desired Qualifications and Skills:
4. Hold a Level 4 or above management qualification.
5. Demonstrated ability to manage a diverse team from various backgrounds and organisations.
6. Extensive knowledge and understanding of drug-related issues.
7. Strong networking and negotiation skills, with experience collaborating with stakeholders and community groups in non-statutory settings
About Waythrough
Formed in 2024 through the merger of Humankind and Richmond Fellowship, Waythrough is now one of the largest mental health and social support charities in England.
With 3,500 staff and volunteers across more than 200 services, we help people to live full, meaningful lives.
Some roles may still appear under our legacy brands (Humankind, Richmond Fellowship, Aquarius) while we complete our integration — but wherever you join us, you’ll be part of one supportive team, sharing one purpose.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
8. 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
9. Pension scheme with 4.5% employer contribution, matched up to 6.5%
10. Life assurance (3× annual salary)
11. Enhanced sick pay and family-friendly pay
12. Birthday leave and the option to buy up to 5 extra days’ annual leave
13. Professional fee reimbursement for relevant qualifications
14. 24/7 online GP access and Employee Assistance Programme
15. Recognition and long service awards via our and portals
16. £500 bonus
17. Cycle to Work scheme and Credit Union membership
18. Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
19. Free will writing service and wellbeing initiatives throughout the year
Inclusion and Accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities — especially those with lived experience of the issues we support.
If you need adjustments or support to apply, please email .
How to Apply
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