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IT Business Analyst - Branch Systems
Job ref: 27689 Category: Support Centre Roles
1. Salary Competitive
2. Location Equity House, Irthlingborough Road, Wellingborough,
3. Contract Type Permanent
4. Hours 38
5. Closing Date 10 October, 2025
6. Business Unit Booker Group
7. Share
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Equity House, Irthlingborough Road, Wellingborough, NN8 1LT
About the role
We’re looking for someone who’s passionate about driving efficiency, improving processes, and ensuring strong financial controls across our systems and reporting.
In this role, you’ll be the go-to expert and primary point of contact for both internal teams and external partners. You’ll bring together business knowledge and project management expertise to deliver solutions that meet our clients’ needs with speed and precision.
We’re looking for someone who can balance technical know-how with clear communication, ensuring our systems continue to operate at their best while supporting future growth and innovation.
Main Responsibilities
8. Build an understanding of how the business operates – strategic objectives, key business initiatives, departmental structure, functions, processes, procedures, and current application functionality.
9. Build and maintain strong working relationships and effective communication levels with stakeholders, including key users throughout the business and external suppliers.
10. Identify potential system solutions to business needs whilst ensuring a close fit exists between business needs and technical solutions.
11. Collaborate with stakeholders to elicit and document detailed business requirements in the form of a detailed strategic, business, and functional requirement specification set.
12. Analyse business requirements to fully understand business processes, goals, and challenges for future versions.
You will need
13. Strong Business Analyst background
14. The ability to form functional specifications for use by other team members.
15. Strong stakeholder management skills and ability to communicate complex technical concepts in a simple manner.
16. Excellent functional understanding of systems across of a variety of business areas and technical implementations.
17. Experience/exposure of software development methodology Agile.
18. Knowledge of analytical techniques and methodologies to define business problems.
19. Strong verbal and written communications skills.
20. A good understanding of available and emerging IT technologies.
21. Excellent communication showing the ability to communicate effectively at various levels within the organisation, including senior management, operations personnel, and customers.
22. Experience in Linux, Java, COBOL and SQL.
What's in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
23. A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
24. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
25. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
26. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
27. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
28. 50% off health checks at Tesco Pharmacy.
29. Exclusive access to discounted RAC breakdown cover rates
30. An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
31. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
32. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
33. Life Assurance - You are covered for death in service life cover of up to three times annual pay
34. Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
35. A great holiday package