Digital Group is organised into Communities of Practice, which are groups of people with similar or closely related skills, experience and job responsibilities, so they can easily collaborate, share ideas and skills, to build their own capabilities and achieve better outcomes. Digital Practice Support Managers in DWP Digital are responsible for attracting and building capability within their Practice communities. They work closely with the Head of Practice, Executive Sponsor and Heads of Role to co-ordinate recruitment, deploy members to assignments, identify suitable learning & development opportunities, support the organisation of practice events and in developing their Practice frameworks and plans, including measurable outcomes. Digital Practice Support Managers work in partnership with the central Digital Capability Team to shape, understand & communicate the strategic objectives and frameworks, then apply these to accelerate Digital performance and quality by championing common standards, common ways of working, common resources and creating communities of practice and role identity, factoring in any specific needs or requirements of the disciplines and roles within the Practice. These roles may have line management responsibilities. Key activities will include: l eading the Capability strategy for the Practice through: Delivering against the attraction and retention strategy for recruiting and retaining a brilliant workforce. Working closely with various stakeholders including Heads of Roles to identify learning, skills, knowledge and behaviour gaps that can be supported with a range of learning and development options. Identifying and delivering a range of professional learning and development opportunities to build capability. Regular communication and stakeholder engagement with Practice Members, other Practice Support Teams, Heads of Roles, wider Digital Group Teams, other Government Departments and external stakeholders. Other key activities include: Delivering Communications & Engagement for the Practice and Practice members. Reviewing and utilising data and reporting tools for data analysis, financial management and drafting various strategies to support the wider Practice Team. Creating and delivering in house development programmes and learning opportunities. Working collaboratively with wider Digital and DWP colleagues to promote DWP Digital as an employer of choice and promote the career opportunities and pathways available. Utilising Data and Management Information to support business planning. Person specification See selection process for further details. Technical skills We'll assess you against these technical skills during the selection process: Organisation Capability Development Benefits Alongside your salary of 42,614, Department for Work and Pensions contributes 12,345 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours. Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave. Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme. Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service. Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more. This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post. Salary Information 42,614 - 45,081. New entrants to the Civil Service will join on band minimum. Existing Civil Servants who secure a new role on lateral transfer will maintain their current salary. Existing Civil Servants who gain promotion will either move to the bottom of the grade pay scale or get a 10% increase to their current salary whichever would be the greater. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Experience and Technical skills. Your application will consist of four parts: 1. A Personal Details application form. 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed. 3. Personal statement - up to 500 words. This statement should be used to provide examples of how you meet the essential criteria below: A great communicator you have the ability to influence, persuade and engage others across different forms and channels, and can present detailed and complex information clearly. Ability to build and sustain long-term, strategic relationships with relevant stakeholders (within own team and wider) to deliver successful business outcomes. 4. Technical statement (up to 250 words). The following statement is aligned to the required technical skill of 'Organisation Capability Development'. Please give an example, where you have put together an initiative which aims to improve Capability in your organisation. Explain how this contributed to the overall strategy and what the outcome was for your organisation. The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge. An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Important Information You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form. Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered. If your employment history, personal statement or technical statement contain any personal details your application will be withdrawn. Artificial Intelligence can be a useful tool to support your application; however, all examples and statements provided must be truthful, factually accurate, and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own), applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. A candidates guide to artificial intelligence (AI) in recruitment. Stage 2: Interview If youre successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed below. A great communicator you have the ability to influence, persuade and engage others across different forms and channels, and can present detailed and complex information clearly. Ability to build and sustain long-term, strategic relationships with relevant stakeholders (within own team and wider) to deliver successful business outcomes. Ability to react quickly and positively to change, adapting your approach as required in order to re-prioritise where necessary and deliver successful outcomes. Ability to ensure colleagues and stakeholders have a clear understanding of objectives, activities and time-frames. Take into account different individual needs, views and ideas, championing inclusion and equality of opportunity for all. Effectively manage conflict, misconduct and non-inclusive behaviour, raising with senior managers where appropriate. Interviews will take place from late September. Interview dates to be confirmed. Other information: If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. All successful candidates and those placed on reserve will be posted in merit list order by location. Please note that for candidates requesting to work in Newcastle, this role will be based at Benton Park View from September 2025, and then at 1 Pilgrim Place in Newcastle city centre by the end of 2027. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Further information Find out more about Working for DWP A reserve list may be held for a period of 6 months from which further appointments can be made. Reserve list candidates will be posted in merit order by location. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via DigitalRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional For further information on reasonable adjustments, terms and conditions and how we recruit visit the How We Recruit, page Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Nehaal Chauhan Email : Nehaal.chauhan@dwp.gov.uk Recruitment team Email : digitalrecruitment.grs@cabinetoffice.gov.uk Further information Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: https://careers.dwp.gov.uk/how-we-recruit/. Attachments Success-Profiles-Candidate-Overview-Accessble-Version Opens in new window (docx, 67kB) DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB)