Role
* As a Surveyor/Property Manager within our Occupier Management team you will advise existing corporate clients on occupier management.
* Working across multiple corporate clients responsible for providing Occupier Management services for circa 200 properties in the assigned region(s) for the assigned corporate client.
* A point of contact in respect of estates management, property issues and projects for the Client(s).
* Reporting to Client on a regular basis in accordance with Client requirements.
* Reporting to the Account Manager on a regular basis.
* Working with Estates Administrator on Estates Management deliverables.
* Ensure delivery of service through effective working relationships across the client delivery team(s).
Responsibilities
* Working with the Account Manager as the Main point of contact for all property specific queries from a range of sources, both internal and external, in respect of the client’s property portfolio.
* Liaising with landlords and tenants to resolve property issues.
* Undertake periodic inspections of all properties in line with contract requirements to identify any property issues and any opportunities to enhance use of the property.
* Assist in management of vacant space.
* Dealing with Lease queries, boundary disputes and assisting with CPSE’s.
* Preparing repairing liability summaries from legal documentation.
* Responsible for collating and submitting monthly fees.
* Undertaking outside the 1954 act lease renewals.
* Acquiring leasehold space or transaction management of certain acquisitions.
* Assist in Drafting/Approving change notes and invoices.
* Helping to manage Client helpdesk.
* Instructing Client legal services team for advice where appropriate.
* Assisting with renewals of licenses and permits and helping to manage residential portfolio.
* Analysing and manipulating data from client database.
* Liaising with tenants in respect of bad debt.
* Dealing with applications for landlord’s consents, with reference to lease conditions, liaison with external consultants and solicitors where necessary.
* Working with estates administrator in assisting with service charge payments, recharges, annual budgets and variance reporting.
* Providing additional Senior Administrator’s support as required to the Corporate Real Estate occupier management team.
Person specification
* Educated to University level or equivalent.
* MRICS qualified or equivalent level of experience.
* Demonstrable record of working with corporate clients in delivery of occupier management or property management services.
* Demonstrate suitable lease advisory and acquisition experience.
* Undertaking property inspections.
* Provision of annual budgeting, variance reporting and service charges.
* Understanding of property databases and the maintaining accurate data.
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