As a IT Support Apprentice within our Digital X â Core Solutions Team you will \n\nProvide support to ensure the operational health of the Mainframe platform covering Incident and Change for Databases, Networks or system Capacity and Performance.\nSupport the Teamâs activities to ensure that the platform integrity is maintained in line with technical roadmaps whilst also supporting change demands from Domains or Centres of Excellence.\nDevelop logical and systematic approaches to data analysis, network management or database administration Taking on an apprentice role could be a fantastic starting point or change for your career. Youâll receive support every step of the way, with guidance, training and mentoring to help you reach your full potential. Your line manager will set you up with goals and an individual learning plan, to help you complete professional qualifications or technical trainings.\n\nYour learning journey will include:\n\nHow to work with various teams, systems and applications and the work you do will drive significant technology change\nHow to work in a hands-on, analytical, or project based environment, depending on your skills and interests Weâre looking for people with a passion for learning and high levels of determination, motivation, and drive to succeed. Youâll have strong communication, stakeholder management and interpersonal skills with the ability to build, maintain and enhance relationships at all levels.\n\nYouâll also need:\n\nThe ability to maintain a strong customer focus\nAn innovative and creative mindset\nGood problem solving skills and a proactive and inquisitive mindset, with the ability to challenge and offer solutions\nAn analytical, numerate, and logical skillset with the ability to adapt well to change\nGood planning and organisational skills with the ability to prioritise and manage your time effectively\n\nEligibility\n\nYouâll need to have either a Higher, an Advanced Higher, an A level, HNC or HND in a STEM subject to be eligible for this programme.\nOr\nA minimum of 12 months experience in an IT based role