Join to apply for the GOLF SALES MANAGER role at Five Iron Golf.
Five Iron Golf is the country's premier indoor golf and entertainment experience, with 29 locations nationwide and more on the way. Its core mission is to seamlessly meld golf and entertainment, making golf inclusive and accessible for all.
Description
The Golf Experience Manager is responsible for leading the Golf Experience Team to guide guests through their Five Iron Golf experience, ensuring guest satisfaction and engagement by highlighting all the fun that golf and Five Iron have to offer.
Responsibilities Include:
* Manage associates to deliver an exceptional guest experience through pre-visit communications, onsite interactions, and post-visit follow-ups.
* Acquire and maintain comprehensive knowledge of all products and services, including technology, lessons, leagues, memberships, and food and beverage offerings, to confidently sell and cross-sell.
* Serve as the in-house expert on golf simulator technology, ensuring guests have the best experience and connecting them with leagues, memberships, swing evaluations, and club fittings.
* Oversee sales, execution, and management of leagues and tournaments throughout the year.
* Build community relationships, foster loyalty, and encourage repeat business through proactive engagement.
* Handle administrative tasks related to sales transactions and customer service inquiries.
* Collaborate with team members to align efforts and achieve business goals.
* Ensure guest satisfaction and engagement, taking pride in each guest’s enjoyment.
* Follow health and safety regulations regarding food handling, alcohol service, and cleanliness, including verifying guests' legal drinking age.
* Assist with closing duties as needed.
Required Qualifications:
* Strong leadership skills and willingness to lead by example.
* Excellent communication, time management, and organizational skills.
* Upbeat energy, enthusiasm, and a positive attitude.
* Ability to manage customer expectations and work in a fast-paced environment.
* Availability to work evenings, weekends, and holidays.
* Physical ability to stand, walk, bend for long periods, and maneuver stairs.
* Ability to obtain necessary licensing and certifications.
Benefits (full-time employees):
* Health, Dental, and Vision insurance
* Short-Term Disability
* Accident and Critical Illness Insurance
* 401(k)
* Free meals during shifts
Pay: $60k Base Salary + Commissions ($90k OTE)
Job Type: Exempt, Full Time
Five Iron Golf is committed to diversity and inclusion, providing Equal Employment Opportunity and considering all requests for reasonable accommodations.
#J-18808-Ljbffr