Administrative Assistant/Officer Location: Central Library, John Frost Square, Newport, NP20 1PA Start Date: ASAP Contract Duration: 3 months Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week Pay Rate: £ 12.85 per hour Job Ref: OR15223 Job Responsibilities Provide administrative support to the Housing Needs Unit. Work full-time at the Central Library Newport Town Centre. Complete general admin tasks, including managing information systems and records. Support staff with problem-solving and assist new employees during induction. Communicate with internal and external agencies to share or gather information. Help service users fill out housing and homelessness forms. Offer face-to-face assistance to service users in the office or council-managed locations. Organize and take minutes for meetings. Ensure statutory checks are completed as required by law. Engage in community duties to support service provision. Assist colleagues in delivering services as needed. Handle ordering and receiving of goods and services. Maintain IT equipment and data security. Monitor invoices and payments, ensuring compliance with financial procedures. Person Specifications Must Have Experience dealing with complex situations and clients. Strong customer service skills, especially for reception duties. Nice to Have Familiarity with GDPR and data protection protocols. Experience in organizing and facilitating meetings. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organizations or hirers to whom you do not wish your details to be disclosed