Overview Area Director of Partnerships
(Remote Estate Agency Model)
Role Title:
Area Director of Partnerships
Covering: Norfolk
Role Purpose:
The Area Director is responsible for leading, scaling, and optimising estate agency performance across a defined team and/or geographic area within our
remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our
Target Operating Model
for Partnerships. Defined by recruitment and retention and development of people to create
commercial growth, people leadership, compliance, and consistent service delivery, ensuring high performance without reliance on physical branches.
Role Benefits:
Basic salary range of £45,000 - £55,000 Per year
On target earnings of up to £85,000 Per year
Company Car or monthly Car Allowance
Key Responsibilities
Commercial Performance & Growth
Deliver agreed
revenue, profit, and market share targets
across a defined area/team.
Drive
instruction levels, conversion rates, and average fee performance
Analyse performance data and implement corrective action where required.
Identify
growth opportunities, new Partnerships, and talent expansion areas.
Recruitment & Retention
Attract Talent
to the business, through networking, building relationships and creating a strong pipeline of candidates.
Lead with a
robust, fair and consistent interview process,
ensure candidates fit the cultural and commercial capability of the role.
Partner with internal recruitment
to execute area recruitment strategies and maintain headcount at agreed levels.
Ensure all new recruits receive a structured,
high quality on-boarding
experience.
Provide
mentoring and high visibility leadership, during the first 90 days of a new recruit’s service.
Leadership & People Management (Remote Teams)
Lead, coach, and performance-manage
Partners.
Foster a
high-performance, accountable, and collaborative remote culture
Conduct regular
virtual one-to-ones, performance reviews, and team meetings
Execute effective recruitment, onboarding, and retention of top-performing agents.
Operational Excellence
Ensure consistent application of
processes, systems, and best practice
Act as escalation point for
complex transactions, complaints, or service issues
Create
strong collaborative working relationships between Partners and Support services – Nexus, Marketing, Branch network, to enable efficient workflows.
Monitor service standards, customer satisfaction, and brand reputation.
Compliance & Risk Management
Ensure full compliance with
estate agency legislation, AML, GDPR, and company policies.
Monitor audit outcomes and implement improvements where required.
Promote a strong
compliance-first culture
across remote teams.
Brand & Market Representation
Act as a
brand ambassador
within the area.
Build strong relationships with local partners, introducers, and stakeholders.
Support marketing initiatives and localised/centralised campaigns.
Maintain consistent brand standards across all Partnerships.
Strategic Contribution
Contribute to
regional and national strategy development.
Provide insight on market trends, competitor activity, and customer behaviour.
Support change initiatives, technology adoption, and continuous improvement.
Key Performance Indicators (KPIs)
Revenue and profitability per Partnership – delivering accountability to annual branch budget.
Recruit to build and maintain operational structure in line with agreed budgets.
Weekly Instruction run rate/Partner.
Average fee achieved at instruction and exchange.
Customer satisfaction and complaint resolution.
Compliance audit results.
Team engagement, retention, and productivity.
Skills & Competencies
Essential
Proven leadership experience within
estate agency.
Strong commercial acumen and data-driven decision making.
Excellent communication and influencing skills.
High emotional intelligence and coaching capability.
Desirable
Experience within
hybrid, self-employed, or multi-branch network agency models
Familiarity with CRM, digital marketing platforms, and PropTech tools.
Change management or scale-up experience.
Personal Attributes
Self-motivated and results focused.
Comfortable operating with autonomy and accountability.
Adaptable and resilient in a fast-changing environment.
Values-led leader who inspires/builds trust and consistency.
Working Pattern
Remote-first role with
travel
required within the area and to HQ based meetings.
40 hours a week, remote working aligned to business and customer needs.
The Finer Details
We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need:
Full UK Driving Licence
Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
We’ll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate
We will also need
Proof of Address
National Insurance
Drivers Licence Check
Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.https://www.haart.co.uk/about-us/armed-forces-covenant/
Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy:
We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: https://www.spicerhaart.co.uk/about-us/our-people/staff-privacy-policy/
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