Capacity Manager| Leicester | 12 month fixed term contract | maternity leave | full time
Spire Leicester Hospital has an exciting opportunity for a Capacity Manager to join the team to on an FTC to cover maternity leave.
Our vision is to be recognised as a world class healthcare business bringing together the best people who are dedicated to developing excellent clinical environments and delivering the highest quality patient care.
What you’ll be doing
As Capacity & Utilisation Manager, you’ll be responsible for making sure our outpatient clinics, theatres, and consulting rooms are used effectively, ensuring patients can access the care they need in a timely way. Day-to-day, you’ll:
1. Oversee capacity and utilisation across the hospital, ensuring consistent support for key service lines.
2. Build strong and effective communication channels with the Patient Support Centre, consultants, medical secretaries, and booking teams.
3. Monitor and review utilisation of theatres and outpatient services, identifying where capacity constraints exist and finding practical solutions.
4. Proactively manage clinic cancellations, list filling, and resource allocation to ensure no opportunity is wasted.
5. Prepare reports and business insights for the senior management team, making evidence-based recommendations to improve performance.
6. Lead and develop a small team, coaching and supporting them to deliver excellence.
7. Work closely with consultants and senior clinicians to align operational efficiency with safe and high-quality patient care.
8. Drive forward new service development, ensuring resources and capacity are in place to support growth.
What we’re looking for
We need someone who thrives on problem-solving, influencing, and making improvements. You’ll bring:
9. Strong communication skills, able to engage with a wide range of stakeholders and influence positive outcomes.
10. Experience in healthcare, capacity management, or a similar customer-focused environment.
11. A proven track record of managing competing priorities and making decisions quickly.
12. Confidence to challenge when needed and lead difficult conversations in a constructive way.
13. Passion and determination to improve patient throughput and service efficiency.
What’s in it for you?
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
14. 35 days annual leave inclusive of bank holidays
15. Employer and employee contributory pension with flexible retirement options
16. ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
17. Free Bupa wellness screening
18. Private medical insurance
19. Life assurance
Our Values:
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
20. Driving clinical excellence
21. Doing the right thing
22. Caring is our passion.
23. Keeping it simple
24. Delivering on our promises
25. Succeeding and celebrating together
We commit to our employees’ well-being through work life balance, on-going development, support and reward.
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
For us, it's more than just treating patients; it's about looking after people.