About Us:
JA Mar Hall Golf & Spa Resort is a peaceful countryside retreat and soulful escape – your haven of Scottish charm, spa indulgence, and championship golf. Recently, Mar Hall proudly joined JA Resorts & Hotels, a heritage hospitality brand with award-winning properties across Dubai, the Maldives, Seychelles, and Scotland.
This exciting new chapter brings global expertise, world-class standards, and new opportunities for our teams. As part of the JA family, you'll be connected to an international network of talent, innovation, and career development, all while helping us honour the warm, authentic spirit that makes Mar Hall truly special.
Set within 240 acres of woodland on the banks of the River Clyde, our resort features elegant bedrooms and suites, a championship golf course, a luxury spa and wellness experience, and exceptional dining shaped by creativity and Scottish provenance. Together, we are elevating the resort into one of the UK's most exceptional luxury destinations—and you can be part of it.
Key responsibilities of the Food and Beverage Assistant will include:
* Assist in creating a warm and welcoming environment for our guests
* Adherance to our steps of service for each operational area you may work in
* Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is always maintained
* Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner.
* Ensure all cash, card and till procedures are carried out in line with agreed procedures
* Deal with guest complaints in a friendly and efficient manner, always ensuring guest satisfaction and ensure that any guest complaints and comments are reported to management.
* Setting up marquees, arranging tables and assisting with the preparation of event spaces
* Greeting guests as they arrive at the venue, directing guests to tables, providing menus and taking orders
* Delivering food from the kitchen to guests at the table or to a self-service area
* Keeping any bar and drink service areas fully stocked with beverages
* Taking drinks orders and serving drinks to guests at their table or throughout the venue
* Opening wine bottles at the table and pouring drinks for guests
* Wiping down tables and chairs, removing rubbish and clearing event spaces
The Ideal Food and Beverage Assistant:
* Experience of working in a similar role and/or environment (preferably in a high-end restaurant within the hotel, leisure or hospitality industry would be a distinct advantage)
* Previous experience in afternoon tea, breakfast, lunch & dinner service (all areas not required)
* High standard of personal presentation in line with our uniform policy
Why Join Us:
At JA Mar Hall, you'll find more than a job—you'll build a career within a global hospitality family. We offer:
* Competitive salary plus Tronc, paid via an independent tronc system, meaning your monthly earnings are topped up through service charge.
* Free luxury leisure club membership.
* Discounted membership for friends & family.
* 50% discount on Spa treatments.
* Golf day discounts for you, friends, and family.
* 50% discount on food for you +3 guests, and 25% off beverages.
* Discounts on overnight stays for JA Mar Hall and our sister properties.
* Friends & family hotel rates.
* Access to Wisdom, our confidential wellbeing support programme.
* Access to exclusive £100 room rates across the PoB Hotels collection.
* Free on-site parking
* Uniform provided (role dependent).
* Recommend-a-Friend bonus scheme.