Job Role: Breakdown Controller Schedule: Monday Friday, Day Shifts Salary: £26,000 £30,000 My client, a large Fleet and Plant hire company operating nationwide, is looking for a dedicated Breakdown Controller to join their team.
The Role of Breakdown Controller Includes:
Handling Enquiries: Responding to hire and service enquiries via telephone, email, and our online ordering system.
Breakdown Management: Managing calls from customers and arranging for engineers to attend breakdowns promptly.
Job Card Management: Updating job cards on the internal database and allocating jobs efficiently.
Machine Availability: Checking the availability of machines and ensuring their status is always up-to-date in our systems.
Coordination: Collaborating with the engineering and transport teams to ensure the correct machines are ready and delivered to customer sites.
Customer Service: Communicating effectively with colleagues and providing a helpful and friendly point of contact for depot enquiries.
Ideal Candidate for Breakdown Controller:
Industry Experience: Previous experience in the Plant, Powered Access, Tool, or Material Handling industries.
Technical Skills: Proficiency with Microsoft Office Suite and general computer skills.
Communication Skills: Strong verbal and written communication abilities.
Additional Requirements:
Organisational Skills: Ability to multitask and manage time effectively in a fast-paced environment.
Problem-Solving: Strong problem-solving skills to address and resolve service issues efficiently.
Team Player: Ability to work well within a team and support colleagues in achieving common goals.
Benefits
Career Growth: Opportunities for professional development and career progression within a leading national company.
Supportive Environment: A friendly and supportive team culture.
Next Steps: If this Breakdown Controller role interests you or if you are seeking advice on your next career move, please contact Jack at Kemp Recruitment on 0330 440 2323.
Alternatively, apply with an up-to-date CV.
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