Company Description The Pallet Network(Part of the Culina Group) facilitates pallet deliveries across the UK, Ireland and Europe through its cross dock facilities at Swadlincote and Preston.
At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired!
Job Description The primary responsibility of this role is to manage and support our network partners, ensuring their long-term sustainability and consistent delivery of high-quality service. This includes attracting suitable partners who align with our strategic goals, supporting their profitability within the inter-partner rate framework, and driving year-on-year growth in input volume through collaborative efforts with the Commercial team.
Working hours: Monday to Friday, 40 hour week.
Key Responsibilities:
Partner Management & Recruitment: Identify, recruit, and onboard network partners who reflect the ethos and strategic direction of the business. Ensure ongoing support and development to maintain service excellence and partner sustainability.
Performance Monitoring: Continuously assess partner performance against agreed KPIs. Provide regular performance reports to the Board of Directors, highlighting any underperformance and recommending strategic interventions.
Financial Oversight: Ensure partners operate within the self-funded inter-partner rate model. Ensure financial viability for existing partners and attract new partners who meet commercial and operational criteria.
Profitability Support: Work closely with partners to help them achieve and maintain profitability, offering guidance and insight into operational efficiencies and commercial opportunities.
Volume Growth: Collaborate with partners and the Commercial team to drive input volume growth across the network. Ensure partner sales functions are aligned with TPNs budget targets, focusing on both the quantity and quality of hub fees.
Stakeholder Engagement: Maintain clear, consistent, and effective communication with all internal and external stakeholders. Influence, inform, and engage to support strategic objectives.
Conflict Resolution: Proactively manage and resolve disputes or issues within the network, ensuring minimal disruption and maintaining strong relationships.
Continuous Improvement: Identify and implement opportunities for process and service improvements across the network.
Compliance & Standards: Ensure all partner activities comply with relevant industry regulations, standards, and internal policies.
Market Awareness: Stay informed about developments in the pallet industry, including market trends, competitor activity, and emerging opportunities.
Team Leadership: Provide leadership and support to your team, ensuring they are equipped and empowered to succeed in their roles.
Future Scope: The role may evolve to include management of the owned-operations department, including establishing and overseeing the appropriate team structure.
Qualifications Experience within a similar senior positionwithin a pallet-network environment.
Proven experience in partner management and/or commercial roles.
Understanding of network management and commercial growth strategies.
Excellent communication skills, both written and verbal.
Experience in conducting reviews, and driving continuous improvement.
Negotiation and conflict resolution skills with ability to identify risk.
Able to work in a high pressurised environment.
IT literate - working knowledge of MS Packages.
Additional Information As part of our drive to make, The Pallet Networka great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.
Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.
Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:
Annual Leave Holiday entitlement of 33days inclusive of bank holidays.
Company Bonus We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme.
Private Medical Cover This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa.
Company Car or Allowance.
Pension scheme 5% employee and 3% employer.
Life Assurance - x 4your annual salary.
Wellness Via our Employee Assistance Programme,we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year
Eye Care Vouchers We can provide you with substantial savings with free eye tests and discounts on prescription glasses
Reward & Recognition We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!
If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam!
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