Senior Community and Memberships Manager
Job Summary: Community sits at the heart of everything we do. This role leads our work to connect, support and grow the national craft community through Crafts Council Membership and the Craft UK network. You will shape spaces where makers, creative businesses and craft champions can connect, learn and thrive. Working closely with colleagues and partners across the sector, you will ensure that our membership programmes respond to the real needs of the craft community and create meaningful opportunities for people to engage with craft.
Job Requirements
We are looking for someone who is passionate about the craft sector and understands the realities of building a creative career or business. You will be a natural community builder with the ability to bring people together, build trust and create opportunities for collaboration. You will also bring:
* Experience developing and growing membership, community or network-based programmes.
* Strong understanding of the creative industries or craft sector.
* Experience managing teams and supporting colleagues to deliver excellent work.
* The ability to develop partnerships and collaborative initiatives.
* Confidence working with data and insight to inform strategy and programme development.
* Experience delivering programmes or initiatives that generate income or financial sustainability.
* A commitment to equity, diversity and inclusion in programme design and delivery.
Job Responsibilities
Crafts Council is the national charity for craft. We believe craft skills and knowledge enrich everyday life, spark creativity and strengthen communities. We champion makers and creative businesses, nurture young people’s talent, and build public understanding of why craft matters.
Our work connects the makers of today, the makers of tomorrow and changemakers across education, business, culture and society. This role combines community leadership, programme development and income generation.
You will:
* Build and nurture a thriving national craft community.
* Lead the strategic development of Crafts Council Membership and Craft UK.
* Grow membership participation, reach and income.
* Champion inclusive practice and remove barriers to engagement.
* Strengthen the voice and visibility of craft through partnerships and advocacy.
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