1. Opportunity to work for a leading financial services business
2. Excellent commission structure
About Our Client
Our client are a well established financial services business based in Denton, they are currently going through a period of growth and are looking for Collections Advisors to join their Collections team. Our client offers great career progression, competitive salary and excellent benefits.
Job Description
Duties of the Collections Advisor will be:
3. As a Collections Advisor you'll be supporting customers with queries
4. You'll work with customers over the telephone, giving them essential support and dealing with a wide range of disputes and queries.
5. Setting up payment plans
6. Maximise collections activity
7. Problem and query resolution
8. Ability to manage and prioritise workload
The Successful Applicant
The successful candidate will have the below skills:
9. To understand the customer's requirements, responding with professionalism and effectively; using your organisational skills to handle customer queries quickly and efficiently.
10. Ability to work well under pressure.
11. Experience in a customer focused role is preferable.
12. Excellent verbal and written communication skills.
13. Strong IT skills
What's on Offer
Salary £22,308 OTE up to £35,000Great company benefitsAll applicants will undertake DBS / CCJ checks prior to employment