If you are experienced working in luxury retail and are looking to join a luxury watch brand this is a fantastic opportunity. You will be part of a large retail group known globally for their stunning watch brands. You will be part of a business that values their employees and put emphasis on people working together to achieve great results.
Main Responsibilities will include:
* Greet and serve all customers providing a friendly service and delivering a full and memorable experience.
* Deliver exceptional customer service to every customer, every time. Whether by email, over the phone, or in person in the Boutique.
* Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.
* Provide reliable information to customers in all matters relating to sales and customer service.
* Help display merchandise as directed.
* Contribute to the store reaching its monthly, quarterly and annual sales targets.
* Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till and administration policies and procedures.
* Maintain correct processing of all deliveries.
* All transactions to be handled in a responsible and secure way.
* Dealing with, and handling of, cash, credits cards and international currency.
* Ensure the store is kept clean and presentable at all times.
* Attend briefing sessions as directed by your line manager.
* Can present, and conduct, themselves in a professional manner to both customers and colleagues.
* Can deal with international customers and familiar with their customs and culture.
* Can communicate clearly to consumers and colleagues.
Person Specification:
* Experience working with luxury products, ideally watches or Jewellery
* Must have an understanding of luxury retail.
* Must have a natural passion for watches, and selling in a luxury products Preferred
* Must be a strong team player
* Have experience dealing with international customers.
#J-18808-Ljbffr