Regional Engineering Manager – Lead, Innovate, Deliver Hours: Full Time | 40 Hours/Week Department: Engineering Company: NoteMachine (A BRINK’s Company) Salary: Competitive DOE Benefits Leadership Bonus Potential Who Are We? We’re NoteMachine, one of Europe’s top ATM providers – moving over £10 billion in cash annually, with over 14, 000, machines in our ATM network, covering all of the UK. We work with national retailers, leisure venues, and local businesses to deliver smart, secure, and seamless cash access. We’re part of the global BRINK’s network – operating in 100 countries with 59,000 employees – giving our team the opportunities which come from working within an international company, while staying agile and fast-moving to really make an impact every day. The Opportunity: Regional Engineering Leadership We’re searching for an experienced and motivated Regional Engineering Manager to take the lead on operational performance, team management, and service excellence across a designated region. You’ll be the engine behind engineer delivery – ensuring the right people, in the right place, with the right support – to hit business goals and exceed service-level expectations. This role blends technical knowledge, people leadership, and strategic thinking to deliver impactful results across the region and beyond. What You’ll Be Responsible For Managing a team of Field Service Engineers and Supervisors to meet SLAs Ensuring staffing levels meet operational demand Driving KPI performance and resource efficiency Acting as a technical escalation point and thought leader Supporting innovation through prototype testing and repair process design Leading HR duties: recruitment, performance management, and development Collaborating across departments to improve service delivery and regional interests Supporting national operations and projects where required Championing best practices and continuous improvement What You’ll Bring Proven experience in fault-finding and hardware repair of ATM systems Leadership experience managing technical field teams Strong budget management and resource planning skills A coaching, motivational management style Excellent communication and problem-solving skills Logical thinker with a drive for operational excellence Willingness to travel across the region and occasionally nationally Bonus Points For Deep understanding of ATM software and operations Formal qualification in electromechanical engineering (Level 5) Experience managing regional ATM engineering teams Why Join Us? Competitive salary with performance and leadership bonuses Annual Leave Purchase Scheme (ALPS) Strong career progression opportunities in a national infrastructure leader A voice in shaping regional and national engineering strategy Access to Medicash healthcare and wellness programmes Salary sacrifice pension scheme Life insurance – 4x annual salary 31 days holiday, increasing to 33 with service Leadership mentoring and development Take Charge. Lead with Purpose. Make an Impact. If you’re a natural leader with a passion for operational excellence and a background in engineering, this is your opportunity to take ownership of a region and drive change.