Posted: 18 June
The role
Graduate Opportunities
Job Title: Sales Administrator (Graduate)
Contract Type: Full-Time, Permanent
Location: Redditch, Worcestershire
Hours: Flexible between 0800-18:00 / Early finish at 1pm on a Friday (37.5 hours in total)
Executive Summary
We're recruiting two recent graduates who want to build a career with a growing business — people looking for a company to progress with, not just a job to fill.
This is a genuine entry-level start, and we're upfront about that: it's the first step on a structured path that can lead to sales and account management, operations, or marketing. We're far more interested in your ambition and how you think than in the job title on day one.
You'll join our order processing and customer service team, supplying the hospitality and retail sectors. You'll learn SAP (or equivalent ERP), track order accuracy, and coordinate with manufacturing and logistics to keep delivery performance on target — gaining a real, data-driven grounding in how a sales operation actually runs.
If you're a recent graduate ready to learn fast and grow with us, we'd like to hear from you.
The Role
In this role, you'll sit at the centre of the order-to-delivery process — supporting the sales administration team and gaining first-hand exposure to how data accuracy, system discipline, and cross-department coordination drive customer service performance.
Key Responsibilities
Process customer orders accurately and on time, end-to-end from enquiry through to delivery
Maintain accurate, up-to-date order and delivery records within SAP (or equivalent ERP system)
Track order status and flag discrepancies, working to keep data integrity high across the system
Coordinate with manufacturing and logistics teams to confirm delivery schedules and resolve timing issues
Handle day-to-day customer queries professionally, escalating complex issues to senior team members
Support reporting on order processing performance and delivery KPIs
Contribute ideas for process improvement as you build familiarity with the systems and workflow
Work closely with sales, operations, and customers as a key point of coordination
What We're Looking For
Essential:
A recent degree
Strong attention to detail and process discipline
Comfortable working with data, systems, and structured processes
Good written and verbal communication skills
A proactive, customer-first mindset
Ability to manage multiple priorities and meet deadlines
Desirable:
Interest in a long-term career in sales operations, account management, business analytics or marketing
Previous part-time, placement, or internship experience in an office or customer service environment
Why This Role?
Genuine entry-level grounding — no prior sales operations experience required
Career pathway into sales and account management, operations, or marketing
Direct exposure to SAP/ERP systems, KPI reporting, and supply chain coordination
Work across the hospitality and retail sectors with strong long-term demand
Structured support from an experienced sales administration team
Salary to be confirmed
How to apply
We are reviewing CVs now — early applications are highly encouraged. Click below to apply or contact our team directly.
Contact Arden Personnel
(phone number removed) (Alcester) | (phone number removed) (Redditch)
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About Arden Personnel
Arden Personnel is a trusted recruitment agency covering Redditch, Bromsgrove, Studley, Henley-in-Arden, Evesham, Alcester, Bidford-on-Avon, Leamington Spa, Warwick, and Stratford-upon-Avon. We place candidates across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. We are an equal opportunities employer. Your next opportunity could be just a call or click away
