JHE & Partners are pleased to be working with an exciting company based in Horsforth as they look to recruit a credit controller to join them on a permanent basis. You will be reporting to the regional credit controller, who fully supports and invests in her staff.
The main purpose of the position is to deliver a fee recovery performance within the expectations below. You must ensure that debts are paid on time and all overdue invoices are chased via telephone and email within agreed-upon timescales. As this role is working on their Asia ledger, the hours required can range from 7AM - 3:30PM with an hour lunch. Somebody who can speak Mandarin would be suitable for this role with it working in the Asia region of the business.
Responsibilities
1. Meet cash and debtor day targets set by the company.
2. Maintain accurate records of all chasing activity at all times.
3. Communicate regularly with senior personnel to ensure all relevant debts are managed as necessary.
4. Identify changes in payment patterns and propose action to avert indebtedness.
5. Handle disputed invoices and support negotiation to bring payment within terms.
6. Provide accurate advice on queries.
7. Identify client issues impacting prompt payment. Understand a client’s billing and payment process cycle and propose and drive resolutions.
8. Operate with and mana...