Job Description
Head of Guest Relations - Luxury Environment with Live-in Available Up to £45,000 plus bonus, private medical & excellent benefits
We're recruiting for a Head of Guest Relations in Bridport, offering a fantastic opportunity to lead the front-of-house experience within a luxury hospitality setting. This is an ideal role for a Reception Manager ready to step up, or an experienced leader looking to further develop within a high-end environment in Bridport.
Why apply / What's in it for you?
* Salary of up to £45,000
* Live-in accommodation available if needed
* You'll benefit from private medical insurance
* Annual bonus scheme
* Company pension scheme
* Ongoing training and development opportunities
* You'll work in a unique luxury setting commutable from Weymouth
Key Responsibilities: As Head of Guest Relations, you'll take ownership of the full guest journey:
* Lead and manage the reception team on a day-to-day basis
* Oversee guest experience from arrival through to departure
* Handle check-in, check-out and guest enquiries with professionalism
* Manage reservations, spa bookings and special requests
* Ensure every guest receives a personalised, memorable stay
* Maintain high standards across all front-of-house operations
What we're looking for: To succeed as Head of Guest Relations in Bridport, you'll need:
* Previous experience as a Reception Manager or in guest relations within a luxury or 5-star environment
* A strong focus on delivering exceptional guest experiences
* Excellent leadership and team management skills
* Flexibility to work a 40-hour rota including evenings and weekends
* Strong organisational and communication abilities
* A passion for hospitality and attention to detail
If you're looking for your next step as a Head of Guest Relations in Bridport, and want to join a high-end environment commutable from Weymouth, we'd love to hear from you. Apply now.
Job Number 935416 / INDSOTONMGR Location Bridport Role Head of Guest Relations
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.