We are looking for someone to join the team as a Retail Superstore Supervisor in our Abbey Wood Superstore. Are you someone who thrives in a fast-paced retail environment, passionate about charity, and ready to take the next step in your career? If you’re organised, proactive, and love leading a team to success, we’d love to hear from you! This is a fantastic opportunity for someone who is commercially minded, hands-on, and driven to make a real difference. You’ll be part of a dynamic team working for one of Bristol’s most cherished charities, helping to generate vital income through our retail operations. The details: Working 15 hours, Sundays, plus one other day Salary: £25,633 - £26,620 FTE per annum, dependent on experience Permanent position Key responsibilities: Support the Shop Manager and Assistant Manager in leading the team to achieve sales and performance targets Deliver excellent customer service and maintain high shop standards Deputise for the Manager when required, using initiative and sound judgement Drive commercial decisions using data and retail systems Recruit, train and retain a multi-skilled team of volunteers Ensure compliance with health & safety, gift aid, and operational procedures Promote the hospice’s values and build relationships within the local community What we are looking for: Retail experience and at least 12 months of leadership experience Commercial awareness and strong numeracy skills Excellent communication, customer service, and team leadership abilities Confidence using MS Office, Teams, and retail systems A proactive, flexible, and organised approach A genuine interest in charity retail and second-hand goods Ability to work independently and collaboratively We know the 'perfect candidate' might not tick every box, so if you're excited about this role and have most of the skills or experience we're looking for, please apply — you could be just who we need! For more information: Download the job description at the bottom of the page Contact Nick, Taynton, Retail Store Manager at Due to the nature of the work, this role is exempt from the ROA and requires a Disclosure and Barring Service check. Sensitive DBS applications:If you have a previous identity you do not wish to disclose, please contact 0300 131 2784 or email once your form has been issued. Strictly no agencies. We review applications as they come in and may close the vacancy early, so apply soon to avoid missing out!