We are looking for someone to join the team as a Retail Superstore Supervisor in our Abbey Wood Superstore.
Are you someone who thrives in a fast-paced retail environment, passionate about charity, and ready to take the next step in your career? If you're organised, proactive, and love leading a team to success, we'd love to hear from you
This is a fantastic opportunity for someone who is commercially minded, hands-on, and driven to make a real difference. You'll be part of a dynamic team working for one of Bristol's most cherished charities, helping to generate vital income through our retail operations.
The details:
* Working 37.5 hours, 5 in 7 days
* Salary: £25,633 - £26,620 per annum, dependent on experience
* Permanent position
Key responsibilities:
* Support the Shop Manager and Assistant Manager in leading the team to achieve sales and performance targets
* Deliver excellent customer service and maintain high shop standards
* Deputise for the Manager when required, using initiative and sound judgement
* Drive commercial decisions using data and retail systems
* Recruit, train and retain a multi-skilled team of volunteers
* Ensure compliance with health & safety, gift aid, and operational procedures
* Promote the hospice's values and build relationships within the local community
What we are looking for:
* Retail experience and at least 12 months of leadership experience
* Commercial awareness and strong numeracy skills
* Excellent communication, customer service, and team leadership abilities
* Confidence using MS Office, Teams, and retail systems
* A proactive, flexible, and organised approach
* A genuine interest in charity retail and second-hand goods
* Ability to work independently and collaboratively
We know the 'perfect candidate' might not tick every box, so if you're excited about this role and have most of the skills or experience we're looking for, please apply — you could be just who we need
For more information:
* Download the job description at the bottom of the page
* Contact Nick, Taynton, Retail Store Manager at
Due to the nature of the work, this role is exempt from the ROA and requires a Disclosure and Barring Service check.
Sensitive DBS applications:
If you have a previous identity you do not wish to disclose, please contact or email once your form has been issued.
Strictly no agencies.
We review applications as they come in and may close the vacancy early, so apply soon to avoid missing out
St Peter's Hospice is a well-loved hospice that provides extensive inpatient and community services, in Bristol and the surrounding areas. Every year St Peter's Hospice makes a difference in the lives of thousands of patients and their families when it matters most.
Many of our staff work directly with patients and their families in nursing, health care and medical jobs. Others raise money to support patient care through our chain of over 40 charity shops and our fundraising activities. We also have a significant number of staff working in varied office-based roles.
Our aim is to provide an inclusive, safe and healthy workplace that boosts creativity and motivation.
Our Inpatient Unit is a state-of-the-art centre of clinical excellence, that was built with the generous support of the people of Bristol. Beyond our Inpatient Unit, you'll find our team in homes and on the phone 24/7. More recently in response to the pandemic we have moved some services online to continue support for our patients.
The Hospice is also a centre of educational excellence and we teach other healthcare professionals about how to care for people at the end of their lives, supporting the NHS and care homes provide end of life care.