IT Infrastructure Manager
Up to £60,000 + Car Allowance
Your new role
As the IT Infrastructure Manager, you will be responsible for ensuring the smooth operation of the company's IT infrastructure and systems, including but not limited to Windows Servers, Active Directory, Entra, Networks, and Firewalls.
You will support the infrastructure architecture by providing technical expertise, applying design principles and methodologies to ensure cost-effective and optimal use of resources and technology. You will evaluate and design solutions to meet business and customer requirements and help develop the strategic direction. Ensuring that our infrastructure is implemented securely following guidance from NIST, NCSC, CIS, etc., is essential. You will ensure all systems are maintained, supported, and compliant with security certifications. Experience in a similar environment with circa 1000+ users is required.
Responsibilities
* Develop and implement a strategic plan for IT infrastructure aligned with business needs and strategy.
* Identify opportunities for leveraging technology to improve processes and performance.
* Provide 3rd line support for infrastructure issues, managing internal and external resources for resolution.
* Support the provision of business-specific solutions, ensuring standards for service and compliance are met.
* Manage infrastructure availability and support, including:
o Servers and OS
o Messaging (Microsoft Exchange, Exchange Online, Mail Filtering)
o Telephony and unified communications
o Networking (LAN, WAN, WLAN, Firewalls)
o Anti-Virus (Sophos)
o Backups (Arcserve)
o Databases (SQL)
o Printing, File Storage, Directory Management
o Web filtering (Forcepoint)
o Service monitoring (PTRG)
o Office 365
o Microsoft Entra
o Cloud migrations
Experience needed
* Minimum 5 years' experience in similar roles.
* Experience working in an SME environment with circa 1000+ users.
* ITIL qualifications or similar experience.
* Industry-relevant qualifications such as MCSE.
* Excellent problem-solving and troubleshooting skills.
* ISO27001:2022 experience.
* Experience with Windows server cloud migrations.
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