Overview
An Endoscopy Records Clerk provides administrative/reception support to the Community Diagnostic Centre (CDC) at Montagu Hospital. Working as part of a multi‑professional team, the role focuses on full record clerk duties on the CDC reception, developing efficient and effective services, and managing resources to achieve national and local quality and performance targets. The post involves working closely with nurses, clinicians and Team Leaders, providing expertise in the proactive management of patient pathways, day‑to‑day reception duties and related admin work.
Responsibilities
* Manage all activity related to patient attendance, ensuring effective management of referrals and appointments.
* Handle and answer patient phone calls; provide reception and administrative support across the CDC services.
* Collaborate with the nursing and clinical teams and Team Leaders to improve service performance and efficiency in patient pathways.
* Perform full record clerk duties at the CDC reception and support administrative tasks as required.
Requirements / Qualifications
* Experience in administrative/reception roles within a healthcare setting is desirable.
* Strong communication skills and the ability to work calmly under pressure to meet strict deadlines.
* Ability to motivate others and contribute ideas to improve service performance and efficiency.
Other Information
* The Trust is committed to the Equality Act 2010 and encourages applications from all sections of the community.
* All employment is subject to NHS employment checks, including identity, eligibility to work in the UK, references, qualifications (and professional registration if required), a Disclosure and Barring Service (DBS) check, and occupational health clearance where applicable. The GDPR/DBS check may involve charges in some circumstances as per policy; applicants should note this when applying.
* For applicants joining Doncaster & Bassetlaw Teaching Hospitals NHS Foundation Trust, information may be transferred into the national NHS Electronic Staff Records system.
* The Trust reserves the right to close the advert early if there are a high number of applicants.
Benefits
* Extensive range of learning opportunities
* NHS Pension Scheme
* Generous holiday entitlement in line with Terms & Conditions
* Comprehensive health and wellbeing support
* NHS Car Lease schemes and salary sacrifice options
* Discounts on restaurants, getaways, shopping and finance through external providers
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