Be the voice of a trusted UK specialist where exceptional customer service truly matters. Pertemps are currently working with a well-established and respected provider of fire detection and electronic security solutions across the UK. Due to continued growth, they are seeking a professional Call Handler / Administrator to join their team in Knaresborough on a temp-to-perm basis. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys delivering high-quality customer service, and wants long-term career stability within a growing business. Role Overview: Position: Call Handler / Admin & Customer Service Location: Knaresborough Working Hours: Monday to Friday 08:30am – 17:00pm Early finish Friday at 4:30pmHourly Rate: £13.50 per hour Contract: Temp to Perm (after 15 weeks) No weekend working As a Call Handler with a strong customer service focus, you will act as the first point of contact for customers, engineers, and internal teams. You will play a vital role in ensuring all enquiries are handled professionally, accurately, and efficiently while providing consistent, high-quality customer service at all times. This role combines inbound call handling with administrative coordination, making it ideal for candidates with strong communication, organisation, and multitasking skills. Key Responsibilities:Customer Service & Call Handling Deliver excellent customer serv...